Retail Store Management Trainee

Join to apply for the Retail Store Management Trainee - 2422 role at First Cash

Salary: $15.25 to $22.40 per hour

This role is designed for external retail assistant managers and store managers interested in fast‑tracking into a Store Management position. Minimum 1 year of retail management experience required.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business: most stores open at 9 a.m. and close at 6 p.m.; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees may withdraw up to 50% of earned wages up to seven times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation: 1 week after 6 months of full‑time service; an additional week after 1 year; 2 weeks on each anniversary thereafter (adjusted by state/local law).
• Paid sick/personal leave: 8 hours after 6 months; 16 hours each anniversary thereafter (adjusted by state/local law).
• Employee discounts available on the first day of active employment.
• Tuition reimbursement up to $2,000 per year for full‑time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies through First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after 6 months of employment.
• First Cash Pet Insurance program access.
• Auto‑enrollment in the First Cash 401(k) program after six months of employment.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal‑setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure that they understand the store's mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be able to perform duties for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.
• Minimum age 18.
• High School Diploma, GED, or equivalent experience.
• Must be able to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week; hours are not guaranteed.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi‑task in a fast‑paced environment.
• Detail‑oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience is required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

• Internship

• Other

• Sales and Business Development

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