Aquatic And Park Service Lead Of El Paso Water Parks

Overview

Aquatic and Park Service Lead of El Paso Water Parks

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for Aquatics & park Services Lead. The El Paso Water Park Aquatics & Park Services Lead is responsible for providing a safe recreational environment by ensuring guests follow water park policies and responds to any emergencies in a timely manner. Each water park location features a unique theme with water slides, climbing walls, lazy rivers, kiddie playgrounds and leisure pools.

El Paso has been recognized as a Top Performing City (Governing and Living Cities, 2017), Best Large Cities for Families (Apartment List, Jan 2017), America’s Top 20 Best Value Cities (Trivago, 2016), 4th Best Place to Live if you Love the Outdoors (US News, July 2016) and #2 Safest City in America (Safe Wise, Aug 2017).

The Aquatic & Park Service Lead reports to the Aquatic & Park Service Supervisor and is responsible in assisting with all areas of the Aquatics/Park Service department and is pivotal in collaboratively maintaining pool safety by vigilantly monitoring activities and engaging with patrons and provide quality service for swim lesson programming to jointly uphold safety standards if required. This role involves overseeing staff, ensuring safety compliance, maintaining facility standards, and proper record keeping.

This position requires coordination with all departments of El Paso Water Parks and ensures proper and efficient operation, care and maintenance of the facilities.

• Enforce all rules and regulations.
• Ensures lifeguard rotations and breaks are done efficiently and in accordance with Ellis & Associates, State, and Local regulations.
• Provide needed supervision to prevent accidents.
• Assist with the Aquatics & Park Service supervisors to ensure smooth operation of the facilities.
• Responsible for assisting in leading a team of approximately 30+ lifeguards within the aquatics department, enforcing established rules, complying with regulations, and maintaining a professional appearance and demeanor.
• Assist in performing supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management.
• Responsible for monthly auditing quota-observing lifeguards 10/20s, live action drills, and operational manikin drops.
• Follow proper procedures when testing pool chemicals if necessary.
• Will serve as the Management Responder for any first aid or medical needs. Responsible for ensuring proper care, directing guests to off-site medical care, or activating the Emergency Action Plan as needed. Will complete all first aid reports with clear factual statements.
• Responsible for the care and maintenance of issued equipment.
• Participate and assist with in-service training programs for safety, customer service at all water park facilities.
• Keep the water park areas clear of dangerous objects and substances.
• Enforce El Paso Water Parks, Ellis & Associates and Legends Global safety standards.
• Will serve as the first management integration for all aquatics related guest concerns. Must be able to think critically and empathetically to reach conclusions.
• Act as a first responder and jump in the water to keep guests safe.
• Assist in maintaining proper aquatics records.
• Immediately report needed repairs to the aquatics supervisor, assistant manager and/or manager.
• Present a favorable, professional public image.
• Perform related duties as assigned by Aquatic & Park Service supervisor and or manager. Duties may include, but are not limited to, general housekeeping, general maintenance, inspection of equipment and aquatic features within the park.
• Assist in opening, closing, and operating of the facility as directed by management.
• Complete all required company trainings and compliance courses as assigned.
• Assist in maintaining pools by brushing, skimming, vacuuming, scrubbing, etc. as required.
• Adheres to company standards and maintains compliance with all policies and procedures.
• Ensuring that guests receive outstanding customer service by providing a friendly, fun, safe environment.
• M…