Medical Orders Coordinator

Overview

Medical Orders Coordinator (Field-Based) – El Paso, TX & Surrounding Areas
• Full-Time • $15.00/hour + Performance Bonuses
• Tender Care Home Health & Hospice

Tender Care Home Health & Hospice is a family-centered healthcare organization serving El Paso and surrounding communities with compassion, urgency, and integrity. We move fast, we work hard, and we take pride in doing things the right way. Our team thrives on accountability, trust, and strong relationships with physicians and healthcare partners across the region.

This is not a desk-only job.

As a Medical Orders Coordinator
, you are the critical link between our clinical team, physicians, and referral partners. You’ll spend part of your day in the office and a large part of it on the road, picking up and delivering medical orders, coordinating signatures, and maintaining strong professional relationships.

If you enjoy working independently, staying organized under pressure, and building rapport with people face-to-face, this role may be a great fit.

• Pick up and deliver physician orders daily across El Paso and surrounding areas
• Run documents between Tender Care offices and medical facilities as needed
• Track, process, and maintain physician orders in compliance with agency and Medicare requirements
• Prepare, print, and organize daily physician order batches
• Communicate regularly with Sales, Billing, and Medical Orders teams regarding order status
• Identify and escalate physician signature issues quickly
• Submit weekly order status reports to leadership and billing
• Maintain organized files, supplies, and office areas
• Participate in meetings and support team workflows
• Maintain strict HIPAA compliance and confidentiality

This role is ideal for someone who:

• Is charismatic, professional, and confident interacting with physicians and healthcare staff
• Thrives working independently without constant supervision
• Handles pressure and deadlines without falling apart
• Is organized, reliable, and follows through
• Enjoys being on the move rather than sitting at a desk all day
• Understands the importance of accuracy in healthcare documentation

• High school diploma or equivalent
• Fluent in English and Spanish (required)
• Strong communication and interpersonal skills
• Valid Texas driver’s license with a clean driving record
• Reliable personal vehicle in good working condition (required)
• Ability to navigate El Paso efficiently and manage time well
• Professional appearance and demeanor
• Ability to maintain confidentiality and comply with HIPAA

• Combination of office work and daily driving
• Use of standard office equipment and supplies
• Occasional weekends, holidays, or overtime may be required
• Must be able to drive for extended periods and manage multiple stops daily

• $15.00/hour plus performance-based bonuses
• Mileage reimbursement per company policy
• Supportive leadership and team environment
• Opportunity to build strong healthcare relationships
• A role where your reliability and personality actually matter

• You dislike driving or working independently
• You need constant supervision
• You struggle with deadlines or organization
• You are uncomfortable interacting with physicians and healthcare staff

If you’re dependable, personable, and thrive in a fast-paced healthcare environment, we’d love to hear from you.

• Apply today and become part of a team that truly values what you bring to the table.