Aquatic And Park Service Supervisor Of El Paso Water Parks

Overview

Aquatic and Park Service Supervisor of El Paso Water Parks. Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for Aquatics & Park Services Supervisor. The El Paso Water Park Aquatics & Park Services Supervisor is responsible for providing a safe recreational environment by ensuring guests follow water park policies and respond to any emergencies in a timely manner.

Each water park location features a unique theme with water slides, climbing walls, lazy rivers, kiddie playgrounds and leisure pools.

The Aquatic & Park Service Supervisor, under management supervision, is responsible for all areas of Aquatic/Park Service department and is pivotal in collaboratively maintaining pool safety by vigilantly monitoring activities and engaging with patrons and provide quality service for swim lesson programming to jointly uphold safety standards if required. This role involves overseeing staff, ensuring safety compliance, maintaining facility standards, and proper record keeping.

This position requires coordination with all departments of El Paso Water Parks and ensures proper and efficient operation, care and maintenance of the facilities.

• Enforce all rules and regulations.
• Ensure lifeguard rotations and breaks are done efficiently and in accordance with Ellis & Associates, State, and Local regulations.
• Provide needed supervision to prevent accidents.
• Assist management with daily duties to ensure smooth operation of the facilities.
• Lead a team of approximately 30+ lifeguards within the aquatics department, enforcing established rules, complying with regulations, and maintaining a professional appearance and demeanor.
• Perform supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management.
• Responsible for monthly auditing quota—observing lifeguards 10/20s, live action drills, and operational manikin drops.
• Serve as the Management Responder for any first aid or medical needs. Ensure proper care, direct guests to off-site medical care, or activate the Emergency Action Plan as needed. Complete all first aid reports with clear factual statements.
• Responsible for the care and maintenance of issued equipment.
• Participate in in-service training programs for safety and customer service at all water park facilities.
• Keep water park areas clear of dangerous objects and substances.
• Serve as the first management integration for all aquatics related guest concerns; think critically and empathetically to reach conclusions.
• Enforce El Paso Water Parks, Ellis & Associates and Legends Global safety standards.
• Stay current with training policies and procedures.
• Act as a first responder and jump in the water to keep guests safe.
• Maintain proper aquatics records and report needed repairs to the assistant manager or manager.
• Perform related duties as assigned, including general housekeeping, maintenance, and inspection of equipment and aquatic features.
• Assist in opening, closing, and operating the facility as directed by management.
• Complete all required company trainings and compliance courses as assigned.
• Assist in maintaining pools by brushing, skimming, vacuuming, scrubbing, etc.
• Adhere to company standards and maintain compliance with all policies and procedures.
• Provide outstanding customer service in a friendly, fun, safe environment.
• Maintain high standards, positive attitude, and professional public appearance.
• Attend monthly staff meetings and develop harmonious working relationships with all departments.
• Follow proper procedures when testing pool chemicals as necessary.
• Work extended and/or irregular hours including nights, weekends and holidays as needed.
• Recognize and respond effectively to difficult or emergency situations.
• Maintain current certifications and stay up-to-date professionally in the aquatics and risk management field.
• Assist in training and managing Park Services Team, including COVID policies, proper chemical training, and cleanliness training.
• Follow and enforce all sanitation procedures including safety guidelines and OSHA requirements.
• O…