Director of Learning and Continuous Improvement

Position Information

Hiring Department: Office of Human Resources

Reports To: Vice President for Human Resources

Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.

Hours: up to 40 hours per week, Monday–Friday 8:00 am–5:00 pm, flexibility is required on evenings and weekends.

FLSA status: exempt

Earliest

Start Date:

As soon as possible.

Salary: commensurate with experience.

Required Application Materials:

• Resume
• Cover Letter
• List of three references

The Director of Learning and Continuous Improvement is responsible for shaping and executing strategies that foster a culture of continuous learning, operational excellence, and process optimization. This role blends organizational development with performance improvement, ensuring that employees have the skills, tools and mindset to drive sustainable growth and innovation.

• Develop and implement a vision for continuous improvement and learning initiatives aligned with organizational goals.
• Champion Lean, Six Sigma, and other improvement methodologies to enhance efficiency and reduce waste.
• Integrate learning and development strategies into improvement efforts to build organizational capability and learning pathways.

• Design and oversee programs that support leadership development, technical training, and employee development.
• Develop learning pathways, building skills capabilities and leadership pipelines.
• Partner across campus to create scalable, engaging, and outcome‑based learning and development programs that accelerate performance and drive succession planning.
• Establish continuous learning pathways that support ongoing skills growth and career progression.
• Facilitate workshops and training sessions.
• Promote a culture of lifelong learning and knowledge sharing.

• Define and track KPI’s for learning and continuous improvement initiatives in the areas of training completion, knowledge retention, project impact, process efficiency, and engagement and adoption.
• Regularly report progress and recommended adjustments.

• Partner with senior leadership to align improvement and learning strategies with strategic initiatives.
• Mentor managers and teams in problem‑solving and change management.
• Benchmark best practices and incorporate innovative approaches to learning and improvement.

Other duties as assigned.

• Strategic thinking and execution
• Data‑driven decision making
• Influencing and coaching skills
• Project management and process analysis
• Commitment to fostering a learning culture

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education: Bachelor's degree in Human Resources, Organizational Development or closely related field.

• 5+ years of experience in continuous improvement, organizational development, or learning strategy.
• Expertise in Lean Six Sigma or similar methodologies.
• Strong leadership, communication, and change management skills.
• Expertise with adult learning principles and instructional design is a plus.

Master's Degree

The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

UTEP is America’s leading Hispanic‑serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 169 bachelor’s, master’s and doctoral degree programs at the only open‑access, top‑tier research university in America.

This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the…