General Manager

Gray Mar Environmental Services, LLC. provides safe, responsive, technically superior, cost-effective solutions to assist and meet our clients' diversified needs. Our Skilled Teammates Have Made Us an Industry Leader… At Gray Mar, we elevate service standards within this crucial industry. Our dedication to fostering a thriving workforce is unwavering. We prioritize the well‑being, safety, and professional advancement of our employees. Our Team Culture Differentiates Us… Gray Mar focuses on employee experience and customer satisfaction.

We are a growing organization whose owners treat us like family and see us as individuals, not numbers or functions. The most significant benefit we offer is being part of a caring family, a winning team with a learning mindset. We provide additional benefits: 401k with a company match, Health, Vision, and Dental insurance; company‑paid and voluntary life insurance for the employee, spouse, and children;

accidental and critical care insurance;
Health savings (HSA) and Flexible Saving Accounts (FSA).

The General Manager will oversee and coordinate the office's safety, compliance, cost‑effectiveness, and overall performance. The GM will be accountable for all aspects of the business, including safety, compliance, sales growth, customer satisfaction, employee satisfaction, operations, and meeting budget requirements. In addition, they will be responsible for managing all personnel at this location, including but not limited to hiring, training, and their overall career development.

• Provide leadership and direction to assigned branches and model Gray Mar values.
• Ensure each employee is prepared and educated in safe work practices
• Develop, coach, train, and promote employees. Provide ongoing feedback and motivation, including performance goals.
• Manage assigned branch responsibilities including, but not limited to, risk and liability reduction, safety, compliance, training, performance coaching and development, personnel reviews, employee retention, growth strategies, P&L, customer relations, and culture enhancement.
• In conjunction with leadership, develop, support, and implement prioritized objectives, strategies, and tactics that enhance assigned branch infrastructure, safety, efficiency, profitability, and overall culture.
• Overall branch responsibility regarding all aspects of environmental remediation, industrial services, emergency response, and hazardous materials transportation and disposal.
• Support Operations Manager with coordination of employees, resources, dispatch, schedule, and management of multiple current projects, new projects, and emergency responses at any given time across the Gray Mar system.
• Manage financial metrics, including accounts payable, accounts receivable, invoicing, cost savings initiatives, operating expenses, and data collection for accurate financial reports to achieve annual budget targets and goals.
• Supervise, lead, motivate, and support a large team of cross‑functional team members in a time‑sensitive, demanding, diverse environment to drive employee retention and ensure adequate staffing for the branch.
• Manage employee time and attendance.
• Work with the Human Resources department on career development plans for direct reports, problem resolution, corrective actions, leadership training, and overall employee engagement and communication.
• Work with Human Resources and Health and Safety departments to ensure company wide compliance with all federal, state, and local regulations.
• Support scheduled work in person, as needed
• Respond to emergencies as needed, 24/7, including holidays, nights and weekends.
• Perform other related duties as assigned.

• Ability to lead, motivate, and empower teams to achieve business goals.
• Develop and implement effective marketing and operational strategies.
• Oversee multiple projects simultaneously, ensuring timely and successful completion.
• Strong verbal and written communication skills to effectively convey ideas and strategies.
• Ability to build and maintain relationships with team members, stakeholders, and clients.
• Strong negotiation skills to…