Private Client Community Manager

Salary range: $97,000 to $162,000 per year
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We are an employee‑owned engineering, survey, and environmental solutions firm based in El Paso, TX, and Las Cruces, NM. Since 1985, we have delivered innovative, sustainable solutions for complex infrastructure, water safety, environmental remediation, and more.

We are recruiting for the Client Community Manager position to manage the business development needs of the Private Sector. This full‑time role is available in El Paso, TX and/or Las Cruces, NM. The Client Community Manager is the leader of a Client Subsector in one of the four primary Client Sectors (Tribal, Federal, Public, Private). This position operates at a strategic level and is responsible for tracking the Client Subsector, building strategy for new service offerings to address Subsector trends, working with the Client Community Director and other Client Community Managers to identify cross‑selling opportunities, and working with Technical Sector Directors to preserve and build technical expertise across the entire organization in support of the Subsector.

The person that holds this position is effectively the champion of this Subsector and thereby has ownership responsibility for its success. This role includes accountability for anticipating trends in the Subsector (e.g., funding, client profitability opportunities, regulatory drivers, etc.), meeting growth goals, and keeping the production teams suitably occupied, including identifying and securing projects that can be profitably executed by staff.

• Develop, track, and meet/exceed performance goals for the Subsector.
• Oversee budgets, bids, and contracts, and direct the negotiation of contracts within the Subsector.
• Identify and mentor an immediate second to this position (i.e., succession planning).
• Develop and execute a marketing and business development strategy for expansion of the Subsector.
• Provide guidance and, as necessary, participation in specific pursuits, proposals, and client interviews within Subsector.
• Sign‑off authority on assignment of key staff by Technical Sector Directors for Subsector projects, including evaluation of work product and efficiency of production.
• Develop and execute plans to increase prominence of SMA within the Subsector, including the development and execution of strategic initiatives.
• Collaborate with the Technical Sector Directors in the recruitment of key employees that directly contribute to identified needs and opportunities within the Subsector.
• In cooperation with the SMA Executive Team, assess technology to identify profitable opportunities for service expansion and Subsector growth.
• Utilize the Customer Relationship Management (CRM) resources to track opportunities and general client information.
• In cooperation with the Technical Sector Directors, coordinate, develop, and implement policies, standards, specialized training, and procedures for technical work performed in the Subsector.
• In cooperation with the marketing staff, evaluate and coordinate the development of suitable marketing materials and standard proposal language for the Subsector, including internet (external) and intranet (internal) materials.
• Participate in overall Company planning relative to all company services and Client Communities and specifically related to the designated Subsector.
• Recommend or identify disciplinary action or termination of direct reports (if any).
• In cooperation with the Health and Safety Manager, identify improvements for a safe working environment relative to the industry standards of the Subsector.
• Perform administrative functions such as reviewing and writing Subsector reports, recommending expenditures, and enforcing adherence to systems.
• Other general administrative duties related to marketing, sales, and recruiting.

• Bachelor of Science degree in engineering, science or related technical field, or business/marketing (with suitable A&E minor and/or A&E industry experience).
• Proven experience with Client Relations and Business Development (A&E experience preferred).
• Minimum of eight years of experience post‑graduation.
• Minimum of two…