Desktop Support Technician

Description

A non-profit organization is looking to fill the 10am opening on their Service Desk Team. They need a mid-level resource to provide 100% virtual support for their customers. Day-to-day breakdown: 60% answering calls and 40% on daily tasks, service queues, project work, and documentation.

• Active Directory
• Office 365
• troubleshooting
• Customer service
• Phone support
• Desktop support
• Windows 10
• Hardware
• Technical support
• Imaging
• Deployment

• 6am or 7am shift
• Vaccine required
• Must be self-sufficient; sole support during night shift

Intermediate Level

Contract to Hire position based out of El Paso, TX.

The pay range for this position is $18.00–$23.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in El Paso, TX.

This position is anticipated to close on Mar 6, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.