Sr Business Analyst

Business Analyst

Join the Card Product team here at Health Equity! A growing strategic segment for the company, the Business Analyst will join a dynamic and growing group of payment professionals.

Gathering requirements and acceptance criteria for top opportunities

Participating in SCRUM cadence meetings to support the team's delivery and ensure designed solution is tracking to meet acceptance criteria

Conduct user acceptance and E2E testing of the final solution

Document solutions to enable training, process development, and service delivery

Support operational and market release readiness activities

Define and track success measurements

Continual communication and stakeholder management

Troubleshoots efforts for potential system and process issues

Identifies and documents system deficiencies and recommends solutions

Supports monitoring and remediation of potential customer-impacting issues

Leads initiative level discovery efforts and GAP analysis

Serves as a domain Subject Matter Expert

Drives the definition of solution use cases

An understanding of healthcare financial accounts (HSA, HRA, and FSA) and healthcare insurance is highly desired OR experience in the Payments industry (Card, Banking, Networks, etc.)

Knowledge of SAFe Agile principles is required

Proven ability to advance an operational unit's strategic direction through identification of risk/opportunity and contributing to the corresponding mitigation/solution

Excellent written and verbal communication skills with the ability to consult with users and understand, assess, and present their needs

Ability to organize and lead Joint Application Design (JAD) sessions with business stakeholders

Ability to build and interpret software solution diagrams including UML, use case/activity, and swim-lane sequence

Ability to translate software solutions into business-friendly process flows and descriptions for organizational understanding

Ability to work independently and collaboratively in a team environment while adapting to changing priorities and deadlines

Ability to provide project management oversight on small to medium sized enterprise initiatives

Ability to research and identify production defect root cause, establish an operational work‑around, and coordinate resolution with affected stakeholders

Ability to navigate relational database structures and query data via SSMS, Oracle, or Databricks

Advanced MS Excel understanding is required

Understanding of UAT and E2E functional testing best practices is required

SAFe POPM certification highly desired

PMI PBA, IIBA, or equivalent Business Analyst certifications highly desired

PMI PMP certification highly desired

$87,500.00 To $ / year

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance‑based incentives as part of the total compensation package, in addition to a full range of benefits including:

Medical, dental, and vision

HSA contribution and match

Dependent care FSA match

Uncapped paid time off

Paid parental leave

401(k) match

Personal and healthcare financial literacy programs

Ongoing education & tuition assistance

Gym and fitness reimbursement

Wellness program incentives

Health Equity has a vision that by 2030 we will make HSAs as wide‑spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position.

You belong at Health Equity!

Health Equity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics.

Health Equity is a drug‑free workplace. For more information about our EEO policy, or about Health Equity's applicant disability accommodation, drug‑free-workplace, background check, and E‑Verify policies, please visit our Careers page.