Systems Administrator II

Education and Experience

Bachelor's Degree or higher in Computer Science, Management Information Systems, Computer Engineering or related field and two (2) years of experience with computer systems servers or an Associate's Degree in Computer Science, Management Information Systems, Computer Engineering or related field and four (4) years of experience with computer systems servers.

Valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment.

Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment:
Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an open arrest warrant for any criminal offense (Felony or Misdemeanor), and family violence convictions.

Under direction provide technical support of server software and hardware and ensure procedures adhere to organizational goals and objectives. Responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure. Involves:
Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, and storage in accordance with standards and project and/or operational requirements. Maintain installation and configuration procedures. Contribute to and maintain system standards. Coordinate and collaborate with network administrators, business application, and database administration functions to ensure the availability, reliability, and scalability of the servers to meet day-to-day operations.

Assist in the review of new server systems, applications, and hardware and conduct capacity planning. Perform daily system monitoring; verify the integrity and availability of all hardware, server resources, systems, and key processes. Perform regular security monitoring to identify any possible intrusions. Review system and application logs and verify completion of scheduled jobs such as backups. Maintain data center environmental and monitoring equipment.

Perform server infrastructure functions. Involves:
Assist with daily backup operations. Ensure all required file systems and systems data are successfully backed up to the appropriate media; recovery tapes or disks are created and media is recycled and sent offsite as necessary. Perform regular file archival function and purge as necessary. Monitor and test system performance and provide performance statistics and reports. Create shell scripts as required.

Create, change, and delete user accounts by request. Provide Tier III support to various city departments. Investigate and troubleshoot server issues. Repair and recover from hardware and/or software failures. Coordinate and communicate with impacted customers. Manage enterprise directory services. Configure and/or add new services as necessary. Coordinate with the Lead Server Administrator to recommend modifications to the server environment to improve efficiency, reliability, and performance.

Configure CPU, memory, and disk partitions as required.

Maintain server functionality. Involves:
Maintain server documentation and training materials. Implement server upgrades, maintenance fixes, and vendor-supplied patches. Perform ongoing performance tuning and resource optimization. Serve as point of contact for escalating server issues; provide timely response to customer issues. Perform related system administration duties as required.

This is an unclassified contract position. Applicants with a foreign degree or diploma must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation…