Assistant Director for Human Resources Information Systems and Data Analytics

Position Information

• Hiring Department
  :
  Office of Human Resources
• Reports To
  :
  Director of Human Resource Operations
• Job Location
  :
  On site, El Paso, TX
• Posting End Date
  :
  Open until filled.
• Hours
  : up to 40 hours per week, Monday – Friday 8:00am – 5:00pm, flexibility required on evenings and weekends
• FLSA status
  : exempt
• Earliest Start Date
  :
  As soon as possible.
• Salary
  : commensurate with experience.

• Resume
• Cover Letter
• List of three references

The Assistant Director for Human Resource Information Systems and Data Analytics is responsible for overseeing the design, implementation, and optimization of HR technology platforms and data analytics strategies that support organizational goals. This role ensures that HR systems are efficient, secure, and aligned with business needs while leveraging data to drive informed decision‑making. The position collaborates with HR leaders, IT teams, and campus stakeholders to enhance system functionality, improve reporting capabilities, and deliver actionable insights that strengthen workforce planning, compliance, and employee experience.

• Lead the administration, continuous improvement, and training for HR technology platforms to include People Soft HCM and Service Now Human Resource Delivery System.
• Coordinate efforts between the Office of Human Resources and UTS Information Technology; facilitate communication and alignment of technology projects and process improvements impacting HR operations.
• Manage and optimize the Human Resource Delivery (HRSD) Service Now platform to ensure efficiency and alignment with organizational needs, including administration, enhancements, and integration with other HR systems.
• Monitor compliance with data privacy regulations and internal policies.
• Mitigate risks associated with system changes and data handling.

• Develop and maintain dashboards and reports to monitor HR metrics across the university.
• Use predictive analytics to support strategic university workforce planning and talent management initiatives.
• Provide actionable insights to HR leadership and organizational stakeholders.

• Identify opportunities to streamline HR processes through automation and system enhancements.
• Implement best practices for data governance and workflow efficiency.

• Develop training materials and deliver sessions for HR staff on system functionality and data reporting tools.
• Collaborate with the Assistant Director for Continuous Improvement to effectively manage change efforts related to system implementations and upgrades.

Other duties as assigned.

• Strategic thinking with a focus on technology‑driven solutions.
• Ability to influence and collaborate across HR and IT teams.

• Education
  :
  Bachelor’s Degree in HR, Information Systems, Business Administration, or related field.
• Experience
  : 3+ years of experience managing HR systems and data analytics; 2+ years of leadership experience.

• Experience managing HRIS systems in higher education.
• Experience with SQL or other data query languages.
• Experience working with Service Now HRSD platform.

• Strong analytical and problem solving.
• Excellent communication and facilitation skills.
• Ability to translate data into actionable insights for non‑technical audiences.

The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

UTEP is America’s leading Hispanic‑serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 169 bachelor’s, master’s and doctoral degree programs at the only open‑access, top‑tier research university in America.

This is an especially…