Housekeeper - Hotel Paso Del Norte - El Paso, TX

Overview

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Hotel Paso del Norte in El Paso, Texas.

Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways to maintain a clean, presentable and attractive facility.
• Washes shower walls and tub, cleans toilet(s) and stall walls, wipes exposed pipes, cleans mirrors, sinks and walls to ensure clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature as needed to ensure adequate supply for arriving guests.
• Washes all hard floor areas by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture and fixtures; reaches vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh linens; checks bedspread, blankets and bed pads for cleanliness; lifts mattresses to check for soil.
• Checks closet for cleanliness, wipes closet door/handle and restocks guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways; operates vacuums and moves heavy furniture as needed to vacuum entire area of carpet, including underneath furniture and hard-to-reach areas.
• Inspects door and window locks and reports unsecured or unsafe situations for guest and employee safety.
• Inspects room equipment (TV, lights/lamps, faucets, radios) and reports deficiencies for prompt repair/resolution.
• Secures and maintains custody of equipment, keys and supplies at all times to protect hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned by management.
• Assists the laundry department by retrieving soiled linen, sorting loads, operating washers/dryers/pressers, folding and distributing cleaned linen.
• Cleans patio/balcony areas and cleaning doors/windows; removes garbage as needed.
• Provides assistance to other employees and departments to contribute to overall department and hotel performance.

$13.50 to $14.50 per hour based on experience and qualifications.

High School diploma / Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards.

• Must have basic knowledge of general cleaning principles, cleaning products and operation of standard cleaning equipment.
• Must have vision to detect minute debris and dirt in poorly lit areas and to read written instructions and computer print-outs.
• Must have upper body strength to lift up to 50 lbs continually throughout an 8 hour shift.
• Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture during an 8 hour shift.
• Must be able to work with arms raised above head during an 8 hour shift.
• Must be able to maneuver a fully loaded maid cart weighing up to 50 lbs through hallways and into/out of closets during the day.
• Material/Equipment Used:
  Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment; cleaning cart; ladder/stepping stool; commercial washers, dryers and pressers.
• Exposure to hazardous chemicals on a continual basis.
• Prolonged strenuous physical activity in an indoor climate-controlled environment; excessive heat and humidity in laundry.

• Passion for people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities used for paperwork and information updates.
• Problem-solving, reasoning, motivating, and training abilities.
• Ability to work a flexible schedule including nights, weekends and/or holidays.

• Team-driven and values-based culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities / Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program