WIC Operations Coordinator

Overview

Salary: $73,647.81 - $ Annually

Location:

Various Locations within the City of El Paso, TX

Job Type: Unclassified

Job Number: U

Department: PUBLIC HEALTH

Opening Date: 10/23/2025

Closing Date:
Continuous

FLSA:
Exempt

Max Number of Applicants: 150

For complete job specification, .

Note:

This is an unclassified contract position. Employment is predicated on continuation of state/federal funding.

Note:

Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

Note:

Applicants with foreign diplomas, transcripts and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit (Use the "Apply for this Job" box below). for more information.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

General

Purpose:

Under administrative direction, manages Women, Infants and Children’s (WIC) Program operations in compliance with local, state and federal laws, ordinances, policies, procedures, rules and regulations. Administers a group of WIC centers including management and supervision of the assigned Certifying Authority and related center's resources. Provides high-risk counseling to WIC participants.

Typical Duties include planning and developing complex and specialized management activities for improving techniques for accomplishing goals concerning compliance and quality assurance operations, WIC participation, nutrition education, breastfeeding promotion, social service referrals, immunizations, training, safety and Quality Assurance. Tasks include:

• Prepare and monitor annual goals to ensure activity efficiency and effectiveness.
• Provide daily support to clinics, assisting all areas of clinic operations including assignment of personnel.
• Prepare routine and special reports, and disseminate literature and information regarding program activities and objectives.
• Monitor activities of program and analyze results to determine performance levels and methods for improvement.
• Provide guidance to staff to ensure client services are provided with accuracy, empathy, and courtesy in a convenient and timely manner.
• Investigate complaints and resolve client problems pertaining to customer service, dietary/nutrition services subject to local, state and federal standards.
• Develop, obtain approval and implement program policies and procedures.
• Coordinate program activities, committee meetings, agendas, and minutes.
• Ensure assigned staff have adequate supplies and equipment to accomplish tasks.
• Plan and implement all contractual requirements from service delivery objectives to administration of annual budget.
• Assess, determine, implement, monitor and evaluate program and service performance to determine compliance, efficiency and effectiveness of nutrition education operations.
• Provide consultation and technical assistance related to nutrition to other agencies and institutional programs.
• Plan and coordinate studies and research in the area of nutrition and cooperate with other division research efforts to increase understanding, information and trend analysis in nutrition.
• Coordinate and supervise activities of staff involved in nutrition programs.
• Direct the development and evaluation of training sessions to upgrade nutrition knowledge of customers, staff and health care providers.
• Assess personnel needs, recommend and justify staffing patterns, and interview job…