Patient Service Representative

Apply for the Patient Service Representative role at <
Control group Tenet Healthcare.

Fuel your passion for patient‑centered care and elevate your medical career in a thriving leftover physician office. Join our collaborative team where every day brings new opportunities to make a meaningful impact on the well‑being of our community.

• Medical, dental, vision and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts and healthcare & dependent flexible spending accounts
• Employee assistance program and employee discount program
• Voluntary benefits, including pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, auto & home insurance (eligibility may vary by location and is determined by employment status)

• Adheres to and supports the mission, purpose, philosophy, objectives, policies and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct, adhering to federal and state laws, regulations and corporate policies that affect the specific job functions and reporting compliance issues in a timely and appropriate manner.
• Greets patients entering the physician practice.
• Answers office phones, makes appointments, confirms appointments and reschedules when necessary.
• Checks in patients and collects accurate patient demographics, enters data into an electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling.
• Collects co‑pays and posts charges.
• Processes charge entry and patient balance.
• Distributes information to patients regarding office policies, procedures and practice information.
• Explains and enrolls patients in the patient portal.

• High school diploma or GED required; completion of a medical office assistant program preferred.
• Preferred healthcare management or administration certification.
• Two years of customer service experience, preferably in a medical office setting.

$500 Sign‑On Bonus – new hires only.

Tenet Healthcare is an Equal Opportunity Employer. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity/ expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E‑Verify program. Follow the link below for additional information.

E‑Verify: http://(Use the "Apply for this Job" box below).-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.