Specialist, Front Office Learning & Development

• Facility Corporate - Enterprise Allocations
• Schedule - Shift - Hours Full Time - Days

Pediatric Associates was founded in Hollywood, FL in 1955. The same clinician-led, evidence-based, medical home passion is a unifying driver for those who join Pediatric Associates Family of Companies. The Pediatric Associates Family of Companies is a growing team of Pediatricians and Pediatric Care Teammates who are excited to be part of the first nationwide Pediatric Primary Care Medical Home. We further our uniqueness by ensuring the clinician voice is leading our medical home innovations.

In search of an incredible Specialist, Front Office Learning & Development team member with a passion in pediatric care!!!

2 years of experience in a healthcare setting

Location:
Preferably in Texas

Schedule:
Monday through Friday 8am to 5pm

Remote but must be able to travel up to 70% of the year to support business needs

Assist with planning, coordinating and training and development of new and existing clinical employees.

• Train and develop new and existing clinical employees through a virtual class setting and hands on setting environments.
• Development of innovative training strategies for new acquisitions and projects.
• Maintain updated copies of training manuals, multimedia visual aids and other educational materials to be used as reference tools for virtual staff training or onsite staff training.
• Development of training materials and evaluation procedures as part of their job function.
• Coordinates and set-up staff development programs/training sessions in collaboration with but not limited to the following departments as needed:
  Human Resource, IT, EHR, Risk/Compliance and Manage Care.
• Arranges and coordinates training classes, including dates, invites, room availability, meals, and technical set-up for clinical training sessions.
• Collaborates with management and conducts surveys to identify training needs based on changing requirements and continued process improvement departmental expectations.
• Development in the expansion of PAU clinical department training courses.
• Collaborates with Clinical department training manager to update and maintain training guidelines used by managers for employee probationary period.
• Maintain training tracking process for new and established clinical employees, enters data, tracks completion and processes communication/certification to managers.
• Orders supplies for training and training department as needed.
• Communicates employee training dates, list of expected attendees, and follow-up with Practice Managers.
• Manage mentorship program while assisting with identifying mentors within the office setting.
• Identify and coordinate administration of missing required vaccinations for new employees starting with PA at the Business Office training sessions as needed.
• Create XPM accounts for new employees receiving immunizations in B/O as needed.
• Administer and upload vaccines given in B/O into Florida Shots as needed.
• Evaluation of MA competency training as needed.

• EDUCATION:
  
  High School Diploma or Equivalent
• EXPERIENCE:
  
  A minimum of 2 years’ experience in a healthcare environment. Knowledge of employee training and development a plus.

• Ability to communicate information and ideas, to speak clearly so others can understand, to listen to and understand information and ideas both verbally and in written form.
• Able to apply general rules to specific problems, to produce answers that make sense and to identify and understand communication of others.

• Patient-facing at times of training.
• May rotate working in the office and remote/telework.

• Vision
• Sense of sound
• Sense of touch
• Ability to wear Personal Protective Equipment (PPE)
• Must have flexibility to travel throughout your region as specific training needs as indicated. Position may require occasional travel outside of the area.

The Pediatric Associates Family of Companies an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.