Workforce Development Program Trainer; Warehouse

Position: Workforce Development Program Trainer (Warehouse)
Description

Job Title:
Workforce Development Program Trainer

Location:

El Pasoans Fighting Hunger, El Paso, Texas

Position Type:
Regular, full time

Department:
Programs

Hours:

8AM to 6PM / Tuesday - Friday + occasional nights & weekends

El Pasoans Fighting Hunger Food Bank

About El Pasoans Fighting Hunger

El Pasoans Fighting Hunger (EPFH) is the only food bank serving the greater El Paso region, including El Paso, Hudspeth, and Culberson counties-covering nearly 10,000 square miles along the borderland. Serving the 22nd largest city in the United States, EPFH distributes food through pantry partners, client-choice mobile pantry distributions and innovative programs seeking to reduce food insecurity in our community. As the second youngest food bank in the nation and the sixth largest in food distribution, EPFH is the largest hunger-relief organization in the region.

We are proud members of Feeding America and Feeding Texas and have been recognized as one of Forbes' Top 100 Charities in America.

Position Summary

Under the guidance of the Integrated Learning and Produce Operations Program Manager, the Workforce Development Program Trainer is responsible for delivering all hands-on aspects of the

Job Skills Training Program (Spark!). This role is an integral part of a project team focused on developing, coordinating, implementing, and sustaining EPFH's workforce development initiatives.

The Spark! program is designed to empower neighbors experiencing food insecurity by addressing root causes through job readiness, skills training, and certifications. We are seeking a dynamic, engaging, and mission-driven trainer with strong facilitation, coaching, and mentoring skills who is committed to delivering high-quality services aligned with EPFH's mission and core values. This trainer will focus on reinforcing classroom learning through hands-on warehouse activities.

This role does not have direct reports but provides functional leadership and training oversight for trainees.

Benefits & Culture

EPFH offers employee benefits including employer-sponsored health, dental, and vision insurance; generous vacation and sick leave; a retirement savings plan with employer contributions; professional development opportunities; and a supportive culture that values work-life balance. El Pasoans Fighting Hunger is committed to diversity, equity, and inclusion and strives to build a workforce where all employees can contribute to their fullest potential.

Essential Job Functions

Key responsibilities include, but are not limited to:

Training and Instruction:

• Facilitate workforce development training programs and industry-recognized certifications
• Conduct hands-on learning for MSSC Certified Logistics Associate (CLA) and Certified Logistics Technician (CLT) certifications, to include forklift training and testing
• Provide context to classroom learning through hands-on activities that promote understanding of real-world applications
• Ensure training consistency and compliance in accordance with EPFH safety policies and OSHA standards
• Manage cohorts to ensure participants meet learning objectives and program deliverables

Program Operations and Administration:

• Lead Train-the-Trainer initiatives as needed and serve as Subject Matter Expert for training programs to ensure staff working with students know how to provide learning support
• Continue to develop, implement, and evaluate training plans and curriculum
• Collaborate with Workforce Development team to refine and update curriculum, and program policies and procedures based on employment trends and ongoing program evaluation
• Track outcomes, attendance and certifications
• Cross-train in classroom instruction to serve as a backup as needed

Participant Support and Coaching

• Train, onboard, and support new trainees, ensuring understanding of warehouse operations and safety regulations
• Prepare and deliver daily training materials and evaluate participant progress
• Assess training effectiveness and identify additional training needs through observation and skills assessments for trainees
• Foster and facilitate a professional, inclusive, and supportive learning environment
• Inspire, coach, and mentor trainees to support retention and program completion
• Mentor trainees through the program as they prepare for employment

Partnership Support:

• Support outreach, recruitment, screening, and interview processes
• Improve Certification pass rates from 50% to 75%
• Support completion of a minimum of 100 students per year.
• Collaborate with the Workforce Development team to meet program goals
• Perform other duties as assigned

How Success is Measured:

• Certification pass rates
• Program completion rates
• Trainee readiness for employment
• Safety and compliance adherence

Minimum Qualifications

• Minimum of 3 years' supervisory experience in warehouse, distribution, or operations environments
• Forklift certification (or ability to obtain upon hire) with at least two years of related training experience
• Serv Safe Food Protection Manager certification (or ability to obtain upon…