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Call Center Representative
Job in
El Monte, Los Angeles County, California, 91734, USA
Listed on 2026-01-12
Listing for:
PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Benefits
- 401(k)
- Bonus based on performance
- Opportunity for advancement
- Training & development
- Benefits/Perks
- Competitive Compensation and Benefits
- Bonus Based on Performance
- Career Growth Opportunities
Call Center Representative
We re seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you ll be the first point of contact for our schools, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial.
Responsibilities- Manage high call volume in a fast-paced environment
- Actively listen to customer concerns and provide effective solutions
- Build rapport with customers to foster loyalty
- Utilize CRM software to accurately document customer interactions
- Meet performance metrics, including call handle time and customer satisfaction
- Excellent verbal and written communication skills in English and Spanish
- Strong problem-solving and decision-making abilities
- Proficiency in computer systems and customer relationship management (CRM) software
- Ability to multitask and prioritize tasks effectively
- A positive and can-do attitude
Join our team and make a difference in the lives of our customers!
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