CSR- In office Sales Representative

Join us to apply for the CSR - In-office Sales Representative role at Fred Loya Insurance Agency.

Brief Description: The Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for potential new business.

Requirements:

• Computer literacy from basic to intermediate skills
• Bilingual (English/Spanish) is helpful
• Excellent communication skills, assertiveness, and ability to provide a first-rate customer experience
• Must pass state licensing requirements
• Flexible schedule and reliable transportation

Education/Training/Experience: High School Diploma; previous customer service experience is helpful.

Essential Duties and Responsibilities:

• Provide professional, courteous service to internal and external customers
• Answer questions regarding customer policies
• Accept payments and process transactions
• Identify customer needs related to their policies
• Follow up on quotes, renewals, and cancellations
• Participate in marketing initiatives for new business development as needed
• Maintain a neat and clean work area and office
• Conduct FNOLs (vehicle inspections) and take vehicle pictures (squatting, bending, flexing required)
• Handle bank deposits
• This is a full-time position
• Other duties as assigned

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industry: Insurance

This job posting is active.