Clerk

Schedule

Monday through Friday, from 8:30am to 5:00pm.

• Compiles and maintains clients’ charts. Performs clerical tasks related to the maintenance of all client medical records.
• Protects the security of clients’ charts to ensure that confidentiality is maintained.
• Pulls consumer records for daily appointments, returning records and files to their proper file location.
• Files items sequentially in client chart according to established filing system accurately and promptly. Maintains all charts in such a way that authorized staff can easily locate items.
• Processes all release of information requests in a timely and efficient manner ensuring that all releases of information are in compliance with the request, authorization, clinic policy and HIPAA regulations.
• Uses the Clinics’ record storage procedures, input indexing data into the authorized record storage and retrieval system in a timely and accurate manner.
• Prepares charts for transfer to storage following Clinics procedures.
• Meets and greets clients, schedules their appointments with their doctors, and keeps track of all appointments and follow-up.
• Maintains client financial folders up to date and file medical eligibility.
• Enters prescriptions into PAT’s system.
• Provides clerical support services to clinical staff.
• Assists in the completion of intake paperwork for new clients including assisting new intakes with their financials.
• Processes and distributes all incoming and outgoing clinic mail daily.
• Functions as part of an Agency support services team and provides clerical support coverage at other programs and locations as requested.
• Attends and participates in staff meetings to provide input towards program development and staff training.
• Reports to work on time and maintains reliable and regular attendance.
• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
• Performs other duties and work projects as assigned.

The initial compensation for this position ranges from $21 to $25.83 per hour; depending on experience, location and internal equity considerations.

7.5% Bilingual Differential for qualified positions*.

• Benefits eligibility starts on day ONE!
• We provide a robust benefits package which includes medical, dental & vision.
• 401K Employer Match up to 4%
• Competitive Time Off Plans.
• Must meet eligibility requirements based on employment status.

This position provides program and site support in compiling, filing, and maintenance of client records / charts in a secured, confidential manner; processes all requests for release of information from client charts; meets and greets clients and acts as front office personnel. Other administrative duties include photocopying, mailroom activities, and all telephone switchboard activities.

Compiles and maintains clients’ charts. Performs clerical tasks related to the maintenance of all client medical records.

• High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.
• Demonstrated computer skills and working knowledge of Office applications to be able to do light data entry. Basic knowledge of general computer equipment (keyboard, monitor and printer features).
• Excellent customer service skills.
• Display good written and communication skills.
• Ability to handle multi-lined telephone system.
• Bilingual in site specific language preferred.
• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy (if driving two or more times per week on company business) OR if driving is not required, demonstrated ability to use public transportation or other means to travel between sites, if requested.

While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.

NA

Entry level

Full-time

Other

Mental Health Care