Engineering and IT Support - Data Center Technician - Technical IT

Engineering and IT Support – Data Center Technician – Technical IT 4

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DICE is the leading career destination for tech experts at every stage of their careers. Our client, Apex Systems, is seeking the following. Apply via Dice today!

Job Description

Apex Systems is looking to hire a Data Center Technician for one of our largest clients. If you are interested in applying, please send your resume to

Location
: PHX – El Mirage or Goodyear Campus

Duration
: 6+ months

Shift
: B Side Day Shift (Thursday – Saturday and every other Wednesday)

Responsibilities

• Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
• Performs post‑execution quality checks and verifies grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Performs diagnostics and troubleshooting following standard procedures, quickly identifying the cause(s) of issues, and replacing faulty components.
• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.
• Follows procedures to communicate, report, and elevate incidents to appropriate Datacenter Technician Leads.
• Monitors the system for equipment failure or errors in performance.
• Responds to program error messages by finding and correcting problems or terminating the program.
• Helps programmers and systems analysts test and debug new programs.
• Opens and manipulates spreadsheet programs and other types of software to load data and produce reports.

Qualifications

• High school diploma, GED, or equivalent.
• Basic knowledge of computer hardware, servers, and components.
• 1+ year(s) of experience supporting IT equipment or related technology.
• Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).
• Flexibility to work non‑standard business hours that may include weekends and/or holidays.
• Associate's degree in computer programming or equivalent training (preferred).
• 5+ years of experience (preferred).
• Verbal and written communication skills, problem‑solving skills, customer service and interpersonal skills.
• Ability to work independently and manage one's time.
• Previous datacenter experience is a plus.

EEO Statement

Apex Systems is an equal‑opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Benefits Overview

• Medical, dental, vision, life, disability, and other insurance plans.
• Employee Stock Purchase Program (ESPP) and 401(k) program with company match after 12 months.
• Health Savings Account (HSA) on HDHP plan.
• Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On‑demand training program, certification prep & library of technical and leadership courses.

We offer a comprehensive benefits package and continuous learning opportunities.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Software Development