Child Protection Specialist

About the Position

Agency:
Kansas Department for Children and Families, Prevention and Protection Services, Wichita / El Dorado.

Who can apply:
External.

Classified/Unclassified Service:
Unclassified.

Veterans Preference Eligible:
Yes.

• Establishes priorities for case work and provides guidance in developing individual case plans of activity.
• Plans, organizes, directs, and evaluates operations and workload trends to ensure work is completed, customers are serviced, and deadlines are met.
• Holds scheduled conferences with staff and provides constructive feedback on the management of their caseload, work with customers, and reaching decisions.
• Provides support and training for staff to identify and use excellent communication techniques in all interactions with internal and external customers.
• Responsible for recruiting, hiring, and training of staff while using excellent supervisory concepts and skills.
• Evaluates job performance, recommends personnel actions in accordance with DCF and Civil Service regulations to ensure services are delivered accurately and policy is interpreted and implemented accurately.
• Assesses and identifies needed training and coordinates with the Program Administrator and Training Coordinator to ensure training is provided in a timely and effective manner.
• Consults with the Program Administrator to interpret policy and ensures policy is distributed to staff and implemented correctly on specific customer cases.
• Provides support and guidance for staff to ensure the accurate, thorough, and timely input of information into all the information systems needed to administer agency programs.
• Serves as an effective member of the Regional Management Team by sharing information and making recommendations to the Program Administrator regarding changes needed to ensure staff complete intake, assessment, and delivery of services accurately and timely according to each program's requirements.
• Participates in community activities, confers with citizen organizations, and serves as liaison with other agencies.

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