Social Services Specialist

Position Information

Position Number:
County: Union
Posting End Date: March 16, 2026

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

• Be prepared to work non-standard work hours, including evenings, weekends, holidays, and on a 24‑hour on‑call rotation up to 7 days at a time.
• Operate a motor vehicle safely at any time, maintain reliable personal transportation, a valid driver’s license and current auto insurance, and have extensive in‑state travel ability.
• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.
• Work with families experiencing poverty, addiction, neglect, or abuse; lift and transport children up to 50 lbs; handle complex and stressful situations.

• Knowledge of crisis intervention and de‑escalation techniques.
• Knowledge of Arkansas social service laws, policies, and regulations.
• Ability to analyze client needs and create action plans.
• Understanding of behavioral health and protective services.

• Minimum of two years of work experience in human services programs or public service.
• Required background check and child/adult maltreatment registry check.

• Formal education of a bachelor’s degree.
• Experience working with children and/or families, community engagement or community resources.
• Public speaking and computer experience.
• Organizational skills.

N/A. Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the Qualifications Review Committee.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.