Project Manager III

Job Posting

Project Manager III (Infrastructure)

The Project Manager III (Infrastructure) plans, manages and drives IT projects and initiatives to completion. These initiatives are high-priority, departmental projects that will support the Technology Services Infrastructure Engineering, Infrastructure Operations, and End User Services teams. The Infrastructure Project Manager III ensures his/her assigned initiatives are delivered on time/budget and meet or exceed business expectations by
1) partnering with the project team to solve the business problem(s) at hand and making recommendations to Management,
2) providing structure and adhering to quality standards of the IT Leadership, and
3) anticipating and resolving risks and challenges. The Infrastructure Project Manager III role is a highly visible role requiring significant teamwork and collaboration. She/he must manage expectations of
1) IT Management (overseeing the direction of and making decisions on the respective initiatives);
2) the project team (who provide the day‑to‑day support and content contributions to the initiatives). She/he is responsible for setting the overall project management standards and program cadence.

• Manage and lead IT Infrastructure initiatives and IT Infrastructure departmental projects.
• Define status reporting cadences and facilitate project status meetings.
• Set up and maintain shared project/program folders and templates.
• Develop and maintain project/program plans.
• Control the project/program scope and budget.
• Monitor and report project/program status.
• Coordinate internal and external resources required across projects and manage relationships with and expectations among Project Sponsors, Project Leads, and Project Teams.
• Anticipate risks and challenges related to assigned initiatives and keep Project Sponsors, Project Leads, and IT Leadership informed of these risks and challenges.
• Escalate issues to the appropriate oversight body.
• Communicate to ensure user adoption and smooth transition of projects.
• Calculate and track project benefits, both financial and strategic.
• Follow IT processes (ITSM) as it relates to the implementation of the projects (Change and Release Management).
• Perform any other related duties as required or assigned.

• PMP Certification
• PROSCI Change Management
• ITIL Foundation Software

• Basic Understanding ITSM (Information Technology Service Management) processes
• Strong Understanding / knowledge of IT hardware components, technologies, and applications
• Intermediate:
  Sensei Beacon PPM, MS Project/Project Web App, SharePoint, MS Teams, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing
• Intermediate Understanding ITSM (Information Technology Service Management) processes
• Basic:
  Financial Management, Accounting

• Bachelor’s degree
• Four years related experience.