Power Generation Technical Support Specialist

Power Generation Technical Support Specialist

Job Title: Power Generation Technical Support Specialist

Work Place Flexibility: Onsite

Legal Entity: Entergy Arkansas, LLC

Join Entergy, a company with over a century of history in power generation, to support and enhance the reliability, efficiency, and safety of our diverse energy portfolio. This role provides technical expertise and project leadership for plant operations in Arkansas.

Responsible for developing, implementing, and managing improvement projects, and for providing diagnostic subject‑matter expertise to enhance overall plant reliability, efficiency, and safety.

• Conduct root‑cause analysis and prepare reports for management.
• Provide primary or backup technical support for plant systems and processes.
• Utilize online monitoring systems to analyze, trend, and monitor plant performance data.
• Support maintenance, outage, and small capital projects.
• Act as technical lead on specific or complex projects.
• Assist in problem solving, equipment condition assessments, and represent Entergy during shop repairs.
• Engage in diagnostic services as required.
• Maintain and monitor DCS and Mark VI systems.
• Implement approved logic changes in DCS.
• Collaborate with IT on plant computer system issues.
• Train production technicians in DCS and Mark VI.
• Manage project deliverables and timelines.
• Participate in repair and maintenance activities.
• Maintain plant relays.

• High school diploma, GED, or equivalent experience.
• Preferred:
  Associate degree in Engineering Technology or Bachelor’s degree in a technical science field.

• Tech Support Specialist II: 2+ years of power plant or relevant industrial technical experience.
• Tech Support Specialist III: 4+ years of power plant or relevant industrial technical experience.
• Tech Support Specialist Sr.: 6+ years of power plant or relevant industrial technical experience.

• Proficiency with the Microsoft Office Suite.
• Strong computer skills and self‑direction.
• Excellent written and verbal communication skills.
• Capacity for call‑outs and evening or weekend work.
• Good record‑keeping and reporting abilities.

• Primary
  
  Location:
  
  Arkansas – El Dorado.
• Travel:
  Up to 25% of time required.

• Number of Openings: 1
• Req
• Seniority Level: Mid‑Senior
• Job Function:
  Professional
• FLSA Status:
  Professional
• Relocation Option:
  Level II
• Union:
  Non‑Bargaining Unit

Entergy is an Equal Opportunity Employer. Please  to view the EEO page.

• You must be authorized to work in the United States;
  Entergy does not sponsor work visas for this position.
• Work may require additional hours, alternate locations, or emergency response duties.
• Exempt employees are not eligible for overtime for such duties.