Repair and Tool Technician

Overview

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers.

In a store, technicians will provide service to store customers in Tool Rental, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to ensure the tool is operating properly, and demonstrating its proper use as needed. In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the Tool Rental department.

In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair, and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and effectively manage the tool inventory by maintaining and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide equipment recommendations and ensure maintenance of units.
• In-store: service Tool Rental customers, write contracts and invoices for rentals and repairs, verify proper tool operation, and demonstrate use when needed.
• Maintain day-to-day operation and upkeep of equipment in the Tool Rental department.
• Non-store locations: repair units, test repairs for quality, clean units, and return them to the originating store.
• Maintain thorough knowledge of all tools and effectively manage tool inventory by maintenance and repairs as necessary.

• Strong knowledge of tools and equipment used in repair and maintenance.
• Ability to repair and test equipment to ensure quality workmanship.
• Customer service skills for in-store Tool Rental interactions.
• Ability to manage inventory and maintain records related to repairs and rentals.

• Employment type:
  
  Full-time
• Seniority level:
  Not Applicable
• Industry: Consumer Services

Base pay range: $24.00/hr - $24.00/hr this range is provided by The Home Depot. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.