Bakery/Deli Clerk
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery/deli items per customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in the correct portion size to prevent shrink.
- Recommend bakery or deli items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods according to temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes.
- Package, label, and inventory ingredients and merchandise.
- Check product quality and review "sell by" dates.
- Properly use kitchen equipment including stove, scale, fryer, steamer, etc.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with promotions and product knowledge.
- Maintain inventory and stock conditions.
- Ensure proper temperature maintenance and logs.
- Create a welcoming environment for customers.
- Adhere to food safety and safety procedures.
- Inspect equipment and report repairs.
- Report accidents and unsafe conditions.
- Work cooperatively in a high-paced environment.
- Manage conflict professionally.
- Handle customer and business information with honesty and integrity.
- Follow directions and seek assistance as needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience:
- Customer Service skills
- Bakery or Deli experience (helpful)
- Retail experience
About Us
Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diverse teams and are committed to creating positive experiences for our customers, communities, and employees. We believe in feeding the human spirit and supporting your growth and success. Apply today to join our Food 4 Less family!
Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, contact or management at the location.
Benefits
We offer comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
Additional Details
- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Management and Manufacturing - Industries:
Retail
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