TABLE GAMES FLOOR Supervisor-Table Games

Overview

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Join Our Team as a Table Games Floor Supervisor!

Job Purpose:

Supervises dealers in an assigned table section

(

Note:

Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

• Promotes guest relationsby greeting players in a friendly and courteous manner and learning and using the names of regular players.
  
  -25%
• Facilitates the accurate collection of revenueby ensuring dealers are observing proper procedures and initiating corrective action as needed.
  
  -25%
• Protects game integrityby scanning assigned tables for irregularities in dealing procedures, informing Shift Manager accordingly, making rule decisions as needed, and resolving guest disputes.
  
  -25%
• Supervises Dealersby offering correct dealing procedures, documenting training and counseling in the Team Member Performance Log, and initiating disciplinary actions and/or commendations with assistance if needed.
  
  -15%
• Ensures departmental processes are initiated and/or completed by preparing forms and documents as required.
  
  -10%

• High School Diploma or G.E.D.
• 2 years of dealing experience
• Experience dealing craps or roulette

• Table games floor manager experience and/or training
• Experience scheduling dealers and dealer rotations
• Tribal gaming experience

Essential:

• Proficiency in all rules and procedures applicable to black jack games, game protection, and accounting and dealing processes
• Ability to communicate effectively with players and team members
• Ability to understand and follow verbal directives and written directions
• Ability to provide guidance to table game team members
• Ability to maintain professionalism and composure
• Ability to perform simple mathematical calculations
• Ability to complete forms and documents
• Ability to stand or walk for up to six hours at a time
• Ability to work in a smoking environment
• Ability to accept constructive criticism
• Ability to appear for work on time
• Ability to work any shift
• Ability to work overtime
• Working knowledge of MS Word and Outlook

Desirable:

• Basic understanding of rules and procedures applicable to pai-gow and/or poker games
• Ability to rate guest playing skills
• Ability to card count
• Advanced computer skills
• Multi-lingual

Direct:
None

Indirect:
None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!