Venue Usher/Ticket Taker - Magnolia
Listed on 2025-12-31
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Entertainment & Gaming
Customer Service Rep
Overview
Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This role supports venue operations as an Usher/Greeter/Ticket Taker at The Magnolia, helping to ensure safety, assist guests, and maintain a clean and welcoming environment before, during, and after the show.
Job SummaryWho we are and what we do are described above. Live Nation’s Concerts Division fosters a fun and upbeat work culture with perks such as concert tickets, dog-friendly offices, and progressive benefits. We strive to help you achieve your career and personal goals. Live music is our passion and our common ground.
What This Role Will Do- Greet guests, scan tickets upon entry, answer questions, help guests locate seats, and examine tickets for entry to various seating levels during the event.
- Help keep the venue safe, clean, and presentable to guests.
- Resolve guest complaints or problems.
- Examine tickets or passes to verify authenticity.
- Provide assistance to guests with special needs, such as seating accommodations.
- Support venue recycling and sustainability efforts before, during, and after the show.
- Guide guests to exits or provide other instructions in case of emergency.
- May assist in verifying staff credentials for generally restricted areas.
- Assist with sustainability programs that conserve resources and educate fans about efforts.
- Help with post-show venue closeout tasks, such as collecting recyclables and storing equipment.
- Provide directions inside or outside the venue and ensure guests are safely enjoying the show.
- Perform additional tasks as requested by management.
- High School Diploma or equivalent preferred
- At least 1+ year in a guest service role preferred
- Excellent verbal, written, and interpersonal communication skills
- Good judgment, tact, and diplomacy
- Constant walking, climbing stairs, and occasional sitting; ability to lift and carry 25 lbs+
We are committed to diversity and inclusion. You will work in an inclusive environment and be encouraged to bring your whole self to work. We support work-life balance and encourage professional and personal growth. Live Nation is an equal opportunity employer and welcomes applications from all qualified individuals regardless of gender, race, sexual orientation, religion, age, disability status, or other protected characteristics.
We also consider qualified applicants with criminal histories in accordance with applicable laws.
The preceding job description is intended to indicate the general nature and level of work performed. It is not an exhaustive list of duties, responsibilities, or qualifications. Live Nation recruits through various channels to identify the most qualified candidates.
The Expected Compensation For This Position$16.50 USD - $20.00 USD hourly.
- Pay is based on factors including market location, qualifications, skills, and experience.
- Entry level
- Part-time
- Other
- Industries:
Entertainment Providers
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