1st Line Support

1st Line Support
Surrey
£25,000 - £28,500 + Holiday + Pension + Training + Progression

This is an excellent opportunity for someone who is looking to build a long-term career in IT support within a market-leading company. You'll join a supportive and growing IT team where you'll receive hands-on training to develop your skills.

The company is a recognised leader within the refrigeration industry and continues to grow rapidly. They are known for high-quality engineering solutions and a positive working culture that values learning, collaboration, and continuous improvement, as well as investing in the development of their staff.

In this role, you will support the IT department with a broad range of 1st line technical support duties, assisting end users with desktop computers, mobile devices, applications, and core IT systems. You'll gain exposure to networks, servers, and associated infrastructure, while learning best practice around data security and cyber security.

This is an office-based role where you'll work closely with colleagues across the business, gradually taking on more responsibility as your experience grows.

Due to continued growth, the company is looking to expand its IT team and is seeking someone keen to build a long-term career within a stable, market leading organisation.

The Role:

Providing 1st line IT support to internal users
Fault finding and resolving basic hardware and software issues
Assisting with the setup and support of desktops, mobile devices, and applications
Supporting IT systems while following data security and cyber security best practices

The Person :

An interest in IT and technology, with some basic experience or exposure
Experience working with email and Microsoft packages
Willingness to learn, take feedback, and develop technical skills
Reference Number: BBBH(phone number removed)

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates