Post Room Operative

Royal Holloway, University of London is inviting applications for the Post Room Operative position (reference 1225‑315).

• Salary: £25,358 per annum pro‑rata – including London Allowance (higher pay may be possible for exceptional candidates).
• Employment type:
  
  Part‑time, Permanent.
• Hours per week: 20 (4 hours per day, 5 days a week).
• Weeks per year: 52.
• Location:
  
  Egham, Surrey.
• Closing date: 23:59, 23 January 2026 (GMT).
• Reference: 1225‑315.
• Right to work:
  The University will not issue a Certificate of Sponsorship; the candidate must be eligible to work in the UK or have leave to remain in the UK.

• Handle service requests from students, visitors and staff through the University’s computerised systems; respond to enquiries and provide customer-focused support.

• Sort, process, and issue deliveries via a digital postal platform; carry out a range of administrative duties requiring strong ಮಾಣಟರ كن.

• Perform regular manual handling duties—lifting, moving, and organising parcels of varying sizes and weights safely and efficiently.

• Develop a good working knowledge of the campus to assist and direct couriers with their deliveries.

• Previous experience in a similar customer‑focused role (e.g., Postroom or reception).

• A commitment to delivering inspirational customer service, with excellent communication and problem‑solving skills.

• Competent knowledge of Microsoft Office, especially Excel;یکل...

• Well‑organised, proactive, personable, and a team player who can remain calm and focused under pressure during peak timesատարما.

• Generous annual leave entitlement.
• Training and Development opportunities.
• Pension scheme with generous employer contribution.
• Various schemes including Cycle to Work, Season Ticket Loans, and help with the cost of eyesight testing.
• Free parking.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information about our EDI initiatives can be found on the Equality and Diversity Intranet page.