Lead Social Service Coordinator- Jersey Shore

Overview

Regional Lead Social Services Coordinator, Jersey Shore

Department: Impact and Service Delivery
Reports to: Senior Associate Director/Regional Associate Director

Schedule: Monday - Friday 9:00am-5:00pm
Hours: 35
Salary range: $48,000.00-$50,000.00

Provide onboarding, supervision, ongoing training, and performance management to social service coordinators in the Region. Empower social service coordinators to facilitate services that will positively enhance the quality of life for affordable housing residents and neighboring community members, in an environment which promotes cultural appreciation and a commitment to diversity, resident involvement to enhance a safe and positive living environment including the coordination of activities and services that will prevent and reduce vandalism, crime and illegal activity within the complex and surrounding community.

Implement programs and services aimed at promoting Better Tomorrows five-core focus areas:
Health, Wellness and Nutrition;
Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement. The Regional Lead Social Service Coordinator is expected to provide programs and services at their home property.

• Up to 6 Social Services Coordinators.

Social Service Coordinator Responsibilities at Home Site:

• Facilitate or coordinate the following programs, activities, and social services for senior citizens and people with disabilities, utilizing community resources and agencies:
  • Appropriate health and wellness programs and other educational programs to promote physical and mental health, and generate a sense of well-being.
  • Occupational Wellness and financial literacy to promote economic stability and self sufficiency including, but not limited to, technical/computer skills programs.
  • Provide case management and appropriate service referral services to residents, enabling them to age in place and assisting those with disabilities or special needs.
  • Implement neighborhood watch, “I’m ok” and other related programming focused on building safe communities.
  • Implement community-wide socialization events, to build a positive, strong community.
  • Facilitate educational programs for senior residents utilizing community resources and agencies — including planning and teaching curriculum.
  • Social Engagement events including but not limited to Neighborhood watch, holiday events, and any other program focused on developing safe and strong communities.

• Lead on-site food distribution programs including food banks, hot meals, or other food donations to ensure all residents have accessible food resources.
• Create service goals and plans with residents and support residents in achieving those goals while monitoring progress, including conducting wellness checks.
• Develop and utilize resource files to refer residents with specific service needs; provide follow-up when referrals are made to track progress.
• Daily use of data systems to track case management progress, demographic information, and monthly program attendance.
• Publish and distribute monthly community newsletters and calendars to all residents door to door.
• Provide technical assistance to resident associations.
• Limited Fund development to supplement programs through grants, donations, and partnerships.
• Provide great customer service to partner property management companies by assisting with helping residents comply with lease requirements and conducting healthy homes referral procedures.
• Manage, track, and use the annual site program budget by following BT financial procedures.
• Engage volunteers and community partners.
• Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided.

• Train and support coordinators in creating service goals and plans with residents and support residents to achieve those goals while monitoring progress.
• Monitor staff attendance and approve bi-weekly time sheets in the Time system.
• Conduct monthly site visits and bi-weekly 1:1 meetings. Site visit and 1:1 frequency may be increased and to be determined based…