Operating System Engineer II

Position Summary

We are seeking a skilled and motivated Operating System Engineer II to join our dynamic technology team. The ideal candidate will have a strong background in operating systems, system administration, and troubleshooting. This role involves maintaining and optimizing our operating systems to ensure high availability and performance.

This position requires on-call responsibilities and on-site responsibilities.

Bachelor's degree in Computer Science, Information Technology, or a related field. In lieu of Bachelor’s degree, an additional 4 years of experience is required.

Valid Driver's License required; MCSA Certification or higher preferred.

• Minimum of 3 years of experience. In lieu of Bachelor's Degree a total of 7 years of experience is required.
• Solid technical background with hands‑on experience.
• Proficiency in VMware for managing virtualized environments.
• Scripting skills (e.g., Power Shell, Bash) for automation tasks.
• Experience with Active Directory for managing user accounts and permissions.
• Citrix:
  • Expertise in Citrix Virtual Apps and Desktops for delivering virtual applications and desktops.
  • Familiarity with Citrix ADC (formerly Net Scaler) for application delivery and load balancing.
  • Understanding of Citrix Endpoint Management for managing mobile devices and applications.
• Microsoft 365 (M365):
  • Administration of Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.
  • Experience with Microsoft Intune for device management and security.
  • Knowledge of Azure Active Directory for identity and access management.
• Knowledge or management of cloud technologies, including but not limited to:
  • Cloud Platforms:
    Experience with major cloud platforms such as OCI, AWS, Azure, or Google Cloud Platform (GCP).
  • Cloud Services:
    Proficiency in managing cloud services like virtual machines, storage, databases, and networking.
  • Cloud Security:
    Understanding of cloud security best practices, including identity and access management (IAM), encryption, and compliance.
  • Cloud Automation:
    Experience with cloud automation tools and frameworks, such as Terraform, Ansible, or Cloud Formation.
  • Cloud Monitoring:
    Familiarity with cloud monitoring and logging tools to ensure the health and performance of cloud resources.

• Install, configure, and maintain operating systems, including Windows, Linux, and Unix.
• Develop and maintain system documentation, including configurations, processes, and procedures.
• Independently implement new solutions and upgrades with minimal assistance.
• Design and deploy new applications and enhancements to existing applications, software, and operating systems.
• Provides technical support, guidance, assistance, and training as required.
• Participates in the development and implementation of a disaster recovery plan.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Perform regular system updates, patches, and backups.
• Collaborate with other IT teams to integrate and support various applications and services.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Demonstrates an organized approach to work. Learns and applies new skills.
• Adhere to all Atlanti Care and Atlanti Care Information Technology standards, policies, procedures, and meet regulatory requirements on a continual basis.
• Participate in on-call rotation for after-hours support and maintenance.
• Understands and practices the Atlanti Care Values.
• Adheres to Atlanti Care and AIT Policies and Procedures.
• Performs other duties as assigned.

There is a potential for exposure to the hazards and risks within a hospital environment. This includes exposure to infectious disease, hazardous substances, and potential injury. This position requires repetitive motion, fingering, hearing, pushing, reaching, reading, seeing, speaking, standing and walking a majority of the time. Occasional driving required. Occasional carrying up to 20 lbs. also required.

This position reports to department leadership.