Dispatcher/CCTV Operator - Kingsway Mall
Job in
Edmonton, Alberta, Canada
Listing for:
Paladin Security
Full Time
position
Listed on 2026-02-27
Job specializations:
-
Security
Security Guard, Site Security, Security Manager
Job Description & How to Apply Below
Position: Dispatcher / CCTV Operator - Kingsway Mall.
Overview
Job Skills / Requirements
Take incoming radio, phone and in-person calls, document details and escalate to proper resourcesDispatch Security, Cleaning Services and Building Operators to calls as requiredDispatch security services to critical facility issues, including medical, fire, and disturbancesProvide detailed documentation of activity as called into the dispatch center into event logsDispatching for emergency situations (EPS, EMS, EFD)Monitor CCTV and provide support to Security Agents responding to callsOversee facility monitoring systems, and escalate when equipment signals an alarmCommunicate and provide regular updates by email distribution groups for all events on the propertyProvide key access through key control system for employees and contractorsProvide contractor sign in / sign out process; sign out equipment as needed to contractorsComplete reports and provide information related to a site owned security equipmentContact tenants for critical property concerns related to their tenant spaceObtain/file maintenance inspections and equipment audits from team membersQualifications:
Strong written and verbal communicationStrong interpersonal skills for contractor and customer interactionsComputer literacy with multiple computer software programsAbility to prioritize work tasksAble to display objectivity and sound judgementWillingness/Ability to learn and retain large amounts of informationPossess crisis management skills and work under stressful conditionsAbove-average observation skillsAbility to follow policy and procedureDependable and professional in all job functionsPrior experience in dispatching is an asset* Paladin Security now offers Daily Pay which allows employees to receive their pay any time before payday and easily track how much they’re making. This allows employees to take out their pay off cycle if they wish and is just deducted off their normal pay cheque*
Education Requirements (All)
High School Diploma/GED
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