Healthcare Security Guard Prairie

Location:
High Prairie, AB
Schedule:
On-Call (Variety of shifts including overnights and weekends)
Pay Rate: $26.01/hour
Employment Type:
Full-Time
Averaging Agreement:
Overtime may apply in accordance with site-specific agreements

Do you have a passion for helping people and making a difference in your community?

Paladin Security provides security services to healthcare facilities across Alberta. Our Healthcare Security Guards play a critical role in ensuring the safety of patients, staff, and visitors. This position requires strong customer service skills, quick thinking, and the ability to de-escalate challenging situations with professionalism and composure.

This is a unique opportunity to gain valuable experience in violence prevention, de-escalation, and emergency response—building a strong foundation for future careers in law enforcement or advanced security roles.

• Monitor patient safety and report changes to Protective Services and/or Clinical staff
• Report all incidents in accordance with site regulations
• Respond to alarms and emergency calls for assistance
• Follow and enforce safety codes, regulations, and procedures
• Handle confidential and private information with discretion
• Utilize two-way radio and computer applications to communicate site activity
• Monitor and screen visitors and clients professionally
• De-escalate high-stress situations and maintain order on site
• Ensure the safety of patients, clinical staff, and visitors using de-escalation techniques and, if required, physical intervention
• Log and report all incidents involving hospital staff, patients, or visitors
• Maintain detailed logs of patient interactions
• Travel within assigned zone, including rural sites (400–500 km radius)

Requirements

• Must live within 30 minutes of High Prairie
• Must be able to obtain an Alberta Security License
• Must have full availability, including overnights and weekends
• Must hold a valid Class 5 (or higher) Driver’s License
• Must have own reliable vehicle
• Ability to travel throughout assigned zone
• Excellent written and verbal communication skills
• Strong interpersonal and customer service skills
• Ability to write comprehensive reports and maintain detailed logs
• Ability to remain composed and make immediate decisions in emergency situations
• Discretion when handling confidential information
• Ability to perform under pressure
• Physically able to walk 18–20 km per shift and climb stairs
• Authorized to legally work in Canada

Benefits

• Health Care
• Dental Coverage
• Premium hourly wages for on-call assignments
• Travel incentives
• Extensive paid training
• Promotions from within
• Rewards and recognition programs