Abercrombie & Fitch - Key Lead, West

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories. It offers a curated range of products for kids through millennia ls, supporting customers on their journey of self‑expression. The company operates over 750 stores worldwide and several e‑commerce sites, and it prioritises people-first values, equitable compensation, flexible paid time off, and opportunities for growth and community engagement.

The Key Lead ensures all customers receive a quality in‑store experience by acting as the Floor Supervisor. The role involves guiding and coaching Brand Reps and Stock Associates, driving daily sales performance, and contributing to effective store operations.

• Open and closing routines
• Product knowledge & brand awareness
• Business understanding
• Proactive thinking
• Attention to detail
• Register/point‑of‑sales use
• Asset protection
• Visual displays
• System skills

• Schedule will vary weekly; expect to work at least 12–16 hours per week.
• Required availability on Saturdays, Sundays, and certain holidays.
• During peak time frames, hours will increase to support business needs.

Education:

High School Diploma/G.E.D. equivalent (preferred).

Retail

Experience:

At least 1 year of retail experience (preferred).

Supervisor/Managerial

Experience:

No supervisory/management experience is required.

• Customer focus
• Communication
• Interpersonal interaction
• Fashion trend knowledge
• Outgoing
• Assertiveness
• Adaptability/flexibility & stress tolerance
• Poise & ambition
• Multi‑tasking
• Applied learning
• Promoting diversity & inclusion
• Work ethic
• Omni channel services

• Quarterly sales incentive bonus
• Merchandise discount
• Flexible schedule
• Opportunities for career advancement
• Opportunity to become a brand affiliate
• Training and development
• A global team of people who celebrate you for being you

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.