Hollister Co Assistant Manager, West
Company Overview
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job DescriptionThe Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service, overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. They leverage their creative expertise through floorset updates, styling recommendations and product knowledge, while also acting as talent leaders, driving recruiting, training, engagement and development.
Assistant managers are expected to bring their best selves everyday, and with a “promote from within” philosophy, have the opportunity to grow into future store leadership.
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
- Bachelor’s degree OR one year of supervisory experience in a customer‑facing role
- Strong problem‑solving skills
- Ability to show up in a fast‑paced and challenging environment
- Team building skills
- Self‑starter
- Strong interpersonal and communication skills
- Drive to achieve results
- Adaptability / Flexibility
- Multi‑Tasking
- Fashion interest & knowledge
- Quarterly Incentive Bonus Program
- Paid Time Off
- Paid Volunteer Day per Year
- Merchandise Discount
- Medical, Dental and Vision Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- 401(K) Savings Plan with Company Match
- Training and Development
- Opportunities for Career Advancement (We believe in promoting from within)
- A Global Team who’ll celebrate you for being you
Entry level
Employment typeFull‑time
Job functionCustomer Service
IndustriesRetail and Apparel & Fashion
Abercrombie & Fitch Co. is an Equal Opportunity employer.
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