Job Description & How to Apply Below
Description
The CompanyFirst Service Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical and dental coverage, career training, and support for continued professional development.
Experience being part of a high-performing team with a fulfilling career in property management with First Service Residential.
Job Responsibilities
The Leasing Agent carries out the administration and execution of the day-to-day leasing services and strategies in all assigned residential property enterprises. The Leasing Agent is a highly responsible individual who enjoys a variety of tasks all while ensuring a high level of customer service is always maintained.
Essential Duties and Responsibilities
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Leasing
- Responsible for ensuring all property management policies, procedures, and operations are executed to First Service Residential Standards
- Participate in the full leasing process
- Maintain a comprehensive and up to date knowledge of the portfolio, including availability, vacancy, suite layouts, common areas, amenities, parking, etc
- Conduct regular market research surveys and provide input on pricing and strategy with a goal of maximizing revenue and minimizing vacancy loss
- Inspect all vacant suites on a regular to ensure they are in Rent Ready condition
- Develop all leads including telephone and email inquiries within three hours of being received with an objective to converting to “personal tours”;
- Conduct “personal tours” with the prospective resident outlining the features and benefits of the area, property, and the value of living at the property.
- Ensure rental applications are reviewed and approved based on guidelines provided by Property Manager within 1 business day of receipt of application
- Conduct income verification and reference verification on applications
- Conduct credit checks using Yardi Screen
- Advise applicants in a timely manner of status of application
- Assist in securing security deposit payments on approved applications within 48 hours of application approval
- Generate and review leases with approved applicants, ensuring leases are signed by approved applicants within 48 hours of deposits being secured.
- Follow up on all leads within 24 hours of last interaction
- Assist with managing the renewal and retention program including providing recommended pricing to Property Manager
- Assist Marketing with execution of property marketing and leasing plan
- Conduct regular market research surveys and provide input on pricing and strategy with a goal of maximizing revenue and minimizing vacancy loss
- Provide key input into the marketing program and maintain all marketing material to ensure it is up to date and current; be available to attend marketing campaigns such as open houses.
- Plan, co-ordinate and host Community events to continue to build strong relationships within the community.
- Practice excellent resident relations through regular resident visits to ensure concerns and complaints are dealt with in a timely, professional manner to ensure long-term tenancies.
- Handle resident concerns and inquiries with a goal of 100% satisfaction.
- Respond to all resident inquiries concerns within a 48-hour window
- Foster a strong customer service culture amongst all team members
- Ensure resident move-ins and move-outs are efficient, timely and ensuring diligence on recoveries.
- Provide updated and accurate vacancy reports to the Property Manager upon request.
- Issue and deliver notices such as violation notice, notice to enter, termination notices by approved method.
- Review of weekly…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×