Database & Gift Processing Administrator

Overview  Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based on building relationships, hope and trust. Our mission is to work with others to empower people to move from poverty to cultural, social, and economic prosperity. We empower people to meet their own basic daily needs, participate in community and have sustainable livelihoods, secure housing, feel hope for the future and make plans for a prosperous life.

By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.
Are you an Information Technology Professional looking to make an impact in your community? Do you have endless optimism, ready to move and create Development opportunities? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of everyone, Bissell Centre’s work is based on building relationships, hope and trust. Our community comes from all walks of life and so do we.
Through our programs we work to empower people from meeting their own basic daily needs to having sustainable livelihoods, secure housing, and feeling hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.
Currently, Bissell Centre is looking for an individual wanting to join our Resource Development team and help to the next level. Are you ready to be our Database & Gift Processing Administrator and make an impact in our community?
About the Role  The Database and Gift Processing Administrator is responsible for both the strategic side of database management and the hands-on work of data entry, imports, and ongoing data clean-up. In the early stages, data entry and maintenance will make up a significant portion of the role; over time, there will be opportunities to streamline processes, improve workflows, and reduce manual effort through better systems and automation.

This role is well-suited to a systems thinker who enjoys solving puzzles, understands how accurate data supports strong relationships with donors and community allies, and is comfortable moving between detailed work and big-picture process improvement.

Key Responsibilities   Program Delivery
Administer Raiser’s Edge (RE), including user permissions, table maintenance, and database integrity and Better Impact.
Use Excel extensively to support imports/exports, reconciliation, exception handling, and data cleanup across fundraising systems.
Collaborate with internal teams and external vendors to optimize data workflows, including gift entry, campaign tracking, reporting, and donor segmentation.
Conduct regular data audits and implement validation protocols to support accurate gift coding and high-quality internal reporting.
Ensure data compliance with CRA and funder reporting requirements, including proper receipt, record retention, and audit preparedness.
Provide strategic input on data structure, system workflows, and process improvements to enhance fundraising, donor stewardship, and financial reconciliation.
Support system integration and automation initiatives between Raiser’s Edge and third-party platforms (e.g., email marketing, donation processing, financial systems).
Develop and maintain documentation on data management protocols and fundraising database standards; provide internal support through ad-hoc training and cross-team guidance.
General and Administrative
Accurately enter and maintain donor and gift records, including batch processing, constituent updates, and acknowledgment tracking.
Monitor incoming donations to ensure accurate campaign, fund, and appeal coding.
Produce tax receipts and acknowledgment letters in accordance with CRA and organizational policies.
Reconcile monthly donation data with the finance team to ensure accuracy and completeness.
Perform ongoing data hygiene tasks such as deduplication, record cleanup, and formatting standardization to maintain database health.
Qualifications   

Education and…