Manager Culture & Systems

Position: Manager, People, Culture & Systems
WHO WE AREThrough the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based on building relationships, hope and trust. Our mission is to work with others to empower people to move from poverty to cultural, social, and economic prosperity. We empower people to meet their own basic daily needs, participate in community and have sustainable livelihoods, secure housing, feel hope for the future and make plans for a prosperous life.

By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision. Are you a Human Resources Professional looking to make an impact in your community? Do you have endless optimism, ready to move and create change in the community? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based on building relationships, hope and trust.

Our community comes from all walks of life and so do we. Through our programs we work to empower people from meeting their own basic daily needs to having sustainable livelihoods, secure housing, and feeling hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.
Currently, Bissell Centre is looking for an individual wanting to join a People & Culture team. Are you ready to be our Manager, People, Culture & Systems and make an impact in our community? ABOUT

THE ROLE
Reporting to the Director, People, Culture & Systems, the Manager, People, Culture & Systems is a key member of the management team, overseeing the daily operations of the People & Culture department and the Agency’s operational systems. The Manager is responsible for executing departmental outcomes and nurturing cross-departmental connections to facilitate the Bissell Centre’s mandate. Portfolio Accountabilities
HR Operations & Talent Lifecycle Talent Acquisition:
Manage the day-to-day execution of recruitment, selection, and onboarding processes.
Total Rewards:
Direct the daily administration of compensation and benefits programs.
Health & Wellness:
Manage Disability Management files and health maintenance balances.
Employee Relations:
Act as the primary contact for daily employee relations and performance management matters, handling and escalating as appropriate
L&D Implementation:
Under the Director’s strategic guidance, support the design and implementation of Learning & Development (L&D) frameworks for staff growth. IT Administration & Systems Management Asset Management:
Oversight of hardware programs (laptops, monitors, mobile phones) and tech recycling programs.
Software & Licensing:
Manage software licenses and renewals (M365, Adobe, etc.), CRM systems, and AI integration.

Infrastructure: Monitor internet connectivity, telecommunications, and cybersecurity; maintain IT disaster recovery plans. General Operations & Administrative Oversight Safety & Security:
Manage the Safety Walk schedule, alarm codes, building fobs, building access, and security footage.
Procurement:
Manage office supply ordering, distribution, and mail logistics.
Records:
Manage Bissell Net, shared drive usage/access, Bissell Historical Information & Records. Key Accountabilities
Departmental Accountabilities Ensure adherence to Agency’s mission, vision, philosophy, values and objectives
Support submission of all monthly, quarterly and annual reports inclusive of outputs, outcomes, program highlights, stories and quality improvement initiatives
Implementation of logic models/framework and the achievement of outputs and outcomes
Maintain compliance with legal, regulatory, contractual standards and applicable accreditation requirements
Collaborate with the Director and Finance to monitor annual program budgets and expenditures Supervision & Human Resources Provide day-to-day supervision, orientation, and training for direct reports.
Facilitate regular communication channels and implement consistent team meetings…