Associate Vice-President, Campus Services - University Relations

Competition Number:  26.03.30

Category:  Ful-Time Continuing (35 hours per week)

Salary:  Commensurate with qualifications and experience.

Closing Date:  The competition will remain open until a suitable candidate is found.

The Associate Vice President (AVP), Campus Services, provides leadership in the strategic direction, planning, and operations of university-related retail businesses, ancillary services and community engagement initiatives under the diverse portfolio of Campus Services. In collaboration with academic and administrative leadership, the AVP shapes, guides and directs solutions that support the academic mission and goals of the University and helping it achieve its strategic direction of  Teaching Greatness .

Short-term, mid-range and long-term strategies are developed with principles of operational excellence, financial strength and sustainability.

Reporting to the VP, University Relations, the AVP is responsible for building the culture and framework for the success of Campus Services, leading a diverse workforce of over 300 staff members and has oversight of all University-owned retail business operations and ancillary service assignments. The AVP is responsible for adding value to the student experience by providing an extraordinary campus experience while generating a financial return to the University with direct fiscal accountability for over $20M in revenue and expenses.

Key

Roles & Responsibilities
Strategic Planning and Operational Leadership

Provides strategic, financial, and operational leadership to Campus Services and ensures that individual departmental activities are aligned with institutional and divisional priorities.

In consultation with the VP, University Relations develops and manages the annual operating budget, including approving and recording all expenditures within assigned budget areas and ensuring emerging issues affecting Campus Services are adequately addressed.

Lead, review, and negotiate major, complex and/or non-standard contracts with public and private sector service providers and customers, including RFPs, Agreements, and MOUs.

Builds a team within the AVP's portfolio that is committed to the vision, goals and priorities of the University – Teaching Greatness – and the VP, University Relations.

Provides the team with the support, mentorship and professional development required to enable them to excel in discharging their respective responsibilities.

Oversee and lead the development of business structure and operational priorities that contribute to and grow campus services and ancillary business, taking into account internal environment and enrolment, external factors in the surrounding community, and capacity for growth.

Elevate and strengthen the relationships with the community, making Mac Ewan an inviting and engaging environment for all students, faculties and visitors.

Lead the development of short-, mid- and long-range ancillary plans for approval by the Executive Leadership to serve as the master plan for ancillary operations.

Directs, manages and administers department activities, including ensuring that the organizational structure is designed to effectively deliver programs; that roles, responsibilities and expectations are well developed and clarified; and that clear communication with the leadership team and department staff is being exercised and maintained.

Contributes to the development of the University’s Emergency Preparedness Plan. Ensures that all Campus Services staff are prepared and their individual roles are defined in the event of an emergency.

Leads and directs Campus Services departmental strategies that positively contribute towards the University's image, brand and ability to attract students, faculty, staff, guests, and customers.

Oversee and lead the development of an ongoing 5-year Campus Services financial plan that aligns with university priorities.

Work with the Campus Services leadership team to develop strategic and operational annual plans that support University direction and manage revenue-generating operational and business service initiatives.

Responsible for Campus Services long-term financial viability and risk…