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Job Description & How to Apply Below
Kaycan has an exciting career opportunity for a Branch Operations Manager based in Edmonton to join our team. This is a great chance to join a Top Employer and contribute to our growth and success.
Schedule:
Monday to Friday
Status:
Full Time, permanent
You will be responsible for overseeing daily branch operations, ensuring safety, inventory management, and high customer service standards. You will collaborate with various departments to achieve branch goals.
Responsibilities
Safety and Compliance
Enforce SG safety rules and use of PPE.
Coach staff on emergency procedures and conduct annual evacuation drills.
Ensure that employee safety certification and company safety certificates are up to date.
Inventory and Warehouse Management
Review regularly of Open Order Report.
Ensure inventory counts and resolve discrepancies.
Manage warehouse organization and real-time inventory adjustments.
Complete inspections and adjust Inventory Matrix with sales.
Oversee monthly DAM/Sample Inventory Process.
Plan routes for Kaycan Fleet Vehicles using GPS.
Partner with Supply Chain for logistics and plan trailer days.
Customer and Sales Support
Collaborate with Sales Reps on a daily/hourly basis.
Build relationships with target accounts.
Teach product knowledge and implement cross‑training.
Perform CSR tasks in Oracle and follow White Glove Customer Service Protocol.
Build a strong partnership with Head Office support teams, Sales teams and other BOMs.
Travel to customer sites and other branches may be required.
Ability to handle multiple tasks in a fast‑paced environment.
Operational Excellence
Develop operational plans with Sales Rep.
Promote sales and new product categories.
Review branch metrics and reduce expenses.
Manage employee performance and share best practices.
Set performance goals and provide feedback.
Manage working hours in UKG and administrative tasks.
Team Leadership and Development
Foster positive team morale and assist with tasks as needed.
Conduct regular team meetings and deliver clear instructions.
Support and motivate team members.
Investigate and resolve employee concerns in coordination with HR team.
Manage priorities and distribute workload.
Here’s What’s Important to Have to Apply
Bachelor's degree in business administration, management, logistics, or a related field or equivalent.
2 to 5 years’ experience in branch operations management.
Knowledge of safety protocols and inventory management.
Strong leadership and communication skills.
Proficiency in Oracle.
Kaycan is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Kaycan will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process.
At Saint‑Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values:
Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.
To learn more about us visit and
We look forward to hearing from everyone but please note that due to the volume of resumes submitted, only those selected for next steps will be contacted. To stay in touch with Kaycan, follow us on Linked In, Facebook, and Instagram.
Benefits In Joining Us
Excellent healthcare options:
Medical, vision, prescription & dental.
Family Focus & Balance:
Parental leave, paid time‑off, and Employee Assistance Program.
Financial Security:
Company‑funded Retirement Accumulation Plan - Registered Retirement Savings Plan (RRSP), Deferred Profit‑Sharing Plan (DPSP), Tax‑Free Savings Account (TFSA) and Employee Stock Purchase Program (PEG).
Tuition Reimbursement:
Continuing education for every season of your career.
Employee Recognition Programs.
Live Well:
Rewarding you for living a healthy lifestyle.
Be Well Be You:
Our comprehensive benefits, resources, and programs platform to help you and your family be well, wherever you are in life (Emotional, Physical, Financial, and Social).
Pet insurance options:
Insurance plan & prescription discount program for your furry friends.
Perks & Savings Program: access to thousands of gift cards, in‑store and online discounts, as well as cashback offers.
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