Managing Director - Digital Transformation

This position will manage the portfolio of initiatives under the Digital Transformation Program and other key initiatives and report directly to the Senior Vice President (SVP) of Corporate Strategy and Development. Initiatives span operations and supply chain, sales and account operations, product development, services, and corporate functions and will encompass both business processes and systems / tools. This position will plan, organize, lead execution, and provide oversight of the key initiatives in different stages (concept phase, planned, in-flight).

The position will be responsible for optimizing the governance structure for the initiatives, providing central visibility across all initiatives, and preparing updates to the Executive Leadership Team (ELT) and the Board of Directors (BOD). Additionally, the position will be responsible for supporting the SVP of Corporate Strategy and Development in conducting activities associated with strategy, M&A, and ELT Chief of Staff activities as needed.

• Baseline the current state of initiatives and governance
  • Understand the current stage of identified initiatives (e.g., concept phase, planned, in-flight)
  • Take inventory of information pertaining to initiative charter, team membership, scope including business processes and systems, initiative plan, governance, KPI, and value case
  • Assess key challenges facing initiatives and develop mitigations
• Revamp program structure
  • Revamp, develop, organize, and standardize initiative charter, team membership, scope including business processes and systems, initiative plan, KPI, and value case
  • Prioritize initiatives based on impact to the organization and propose new initiatives of high-value as appropriate
• Execute initiatives following project management standards
  • Define and execute a structured approach to managing initiatives leveraging existing ways of working, templates, and guidelines as appropriate
  • Relaunch or launch initiatives, ensuring project resource alignment and plan task details
    • Execute project phases, ensure improvements are implemented, and validate achievement or line of sight to achievement of value case
  • Prioritize and manage issues that arise in a prioritized and exception-based manner
    • Selectively “roll up the sleeves” and help teams overcome high priority initiatives
  • Continuously refine and update initiative charters and plans using the appropriate change management controls

• Continuously develop and refine program management techniques

• Collect and provide initiative data and information for management review
  • Provide initiative status details per standards that enable clear project status communications
  • Work with initiative owners to update initiative details – timelines, resources, financial / operational success criteria and outcomes
  • Provide updates to SVP of Corporate Strategy on a timely basis
  • Organize and execute governance activities across the portfolio
  • Schedule, prepare and deliver initiative reviews for stakeholders at key initiative milestones
  • Maintain initiative details, status and prescribed documents in shared repository
  • Prepare updates to the Executive Leadership Team (ELT) and the Board of Directors (BOD)
• Support the SVP of Corporate Strategy and Development in conducting activities associated with strategy, M&A, and ELT Chief of Staff activities as needed
  • Conduct research and prepare materials associated with corporate strategy and M&A efforts as needed
  • Prepare briefing materials, presentations, and messaging for ELT, CEO, BOD meeting and key external engagements as needed

• Proven program management track record including experience with large scale, cross-enterprise programs spanning business process and technology transformation
• Experience and functional knowledge of operations and supply chain, sales and account operations, product development, services, and corporate functions
• Strong strategic and analytical thinking skills, with the ability to distill complex data and dynamics into actionable recommendations.
• Strong senior presence and communication skills, with the ability to influence initiative stakeholders, as well as…