Manager, Member and Administration Services

Manager, Member and Administration Services

Join to apply for the Manager, Member and Administration Services role at North Central Co-op CRS
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Be part of an organization that is fully member‑owned, sustainable, and believes in initiatives that directly benefit our local communities. North Central Co‑op provides goods and services to our local communities within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal, Sherwood Park and Edson. We are proud of our 100,000+ member‑owners, our 650+ team members throughout our 20+ Gas Bars, Home Centre, 4 Cardlock/Bulk Fuel Stations, 6 Food Stores, 6 Liquor Stores and Administration Office.

Co‑op does business differently. As a co‑operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us thcentralco-op.crs.

As the Manager, Member and Administration Services, you will lead a team of administrative and finance professionals, providing operational oversight and hands‑on involvement in financial and administrative functions.

• Provide leadership to the Member Services and Administration team, fostering a culture of teamwork, accountability and service excellence.
• Oversee member services to ensure a positive member experience and support organization initiatives.
• Oversee end‑of‑day reconciliation and daily sales reporting for all operations departments.
• Supervise and maintain internal controls for accounts payable, accounts receivable, daily sales, membership transactions.
• Oversee invoice keying for both AP and AR, ensuring accuracy and timeliness.
• Participate in and oversee internal and external audits to ensure compliance and accuracy.
• Compile and prepare monthly/quarterly reports and supporting documentation for Board of Directors' meetings.
• Maintain accurate records and ensure proper documentation of all administrative and financial activities.
• Oversee office procedures, records management, and administrative support functions.
• Manage the office budget, process invoices, and track expenses.

This role is on‑site at our Stony Plain Administration office.

Unlike traditional businesses, we're owned by our members—the same people who use our products and services. When we are profitable, our member‑owners and their communities benefit. This unique business model sets us apart and makes us truly different.

Working at Co‑op gives you the opportunity to do work that truly matters. Our commitment to our members and the community means that we strive to make a positive impact every day. We believe that our success should be shared, and we work hard to create value for our communities.

• Education:
  
  Post‑secondary education in Business Administration, Finance, or related field is required.
• Experience:
  
  3‑5 years of related experience in an Office Manager or administration supervisor role (a combination of education and experience may be considered).
• Skills:
  
  Experience with financial system conversions would be an asset. Experience with JDE is preferred. Excellent customer service skills and strong interpersonal and communication skills.

You’re honest and trustworthy, results‑oriented and strive to be the best in what you do. You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives.

Our Team Members receive competitive wages and an employer‑contributed pension plan as well as recognition programs for service. We encourage our Team Members to take advantage of learning opportunities, to grow and develop, and to foster a culture of teamwork and innovation.

North Central embraces diversity and inclusion and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows every person to bring their whole self to work.

Please note applicants to this posting will be asked to adhere to a criminal record check and applications may be used to fill future vacancies within North Central Co‑op’s trading area.

If you are interested in joining our team, please apply directly on our job board. The posting will remain open until a suitable candidate is found. We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.