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Job Description & How to Apply Below
This competition is open to all applicants; however, internal candidates and former University of Alberta employees will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
Location
This role is hybrid with a mix of remote and in-person at Enterprise Square, Edmonton.
Position Summary
Do you enjoy working in a collaborative environment, believe in service excellence, and have a passion for optimizing processes and solving complex problems using integrated technology solutions to enhance user experience? Then this opportunity, as a Functional Analyst, may be a great fit. Reporting to the Manager, Business Support Services, the Functional Analyst acts as a key point of contact and subject‑matter expert, bridging data management, reporting and configuration of systems changes between Shared Services and Enterprise systems and applications.
Responsibilities
Participate and collaborate with Business and Technical teams in system upgrades, the design and development of new modules and/or processes, and the implementation of new solutions that enhance business processes and user experience.
Conduct system testing and facilitate User Acceptance Testing (UAT) to ensure the successful deployment of changes.
Conduct first‑stage investigations into issues raised by faculty and staff, collecting relevant information to identify the source of the issue, formulate a solution, and document complex issues for follow‑up with relevant stakeholders.
Investigate and analyze data requests to determine expected outcomes, business/stakeholder requirements, and the best method for generating and accessing information.
Inform the identification of key performance indicators that can support the measurement and monitoring of business performance toward strategic goals.
Prepare and maintain documentation, including business process flows, system specifications, and training materials.
Qualifications
Minimum Qualifications
Post‑secondary diploma or degree in Computing Science or Management Information Systems.
Minimum 2 years of experience as a Functional or Business Analyst with ERP HCM/Finance applications.
Proficiency in People Soft HCM & Finance modules (Recruitment, HR, Benefits, Payroll, GL, AP, AR, etc.).
Knowledge of SQL, reporting and data analysis tools.
The ability to communicate effectively, collaborate with business users/stakeholders, and work harmoniously with others.
Strong planning and organizational skills, managing time and resources effectively to achieve results, and effectively focusing on workload priorities while working within strict deadlines.
Preferred Qualifications
Certification in a Business Analysis program certified by the International Institute of Business Analysts.
Knowledge of the post‑secondary environment is an asset.
Experience and knowledge of change management principles, methodologies, and tools. Proven organizational change management skills.
Application Instructions
Click "Apply Now" to submit your cover letter and resume.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non‑Academic Staff Association (NASA). This position offers a comprehensive benefits package.
About Us
The University of Alberta acknowledges that we are located on Treaty 6 territory and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students, and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross‑section of people—from our students and community members to our renowned researchers and innovators—making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
At the University of Alberta, we are committed to creating an…
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