Analyst, SAP ISU Functional
Job in
Edmonton, Alberta, Canada
Listing for:
EPCOR
Full Time
position
Listed on 2026-02-27
Job specializations:
-
IT/Tech
Systems Analyst, IT Business Analyst, Data Analyst, Technical Support
Salary/Wage Range or Industry Benchmark: 56.15 CAD Hourly
CAD
56.15
HOUR
Job Description & How to Apply Below
Description
Highlights of the job
EPCOR has an exciting opportunity for a skilled
Analyst, SAP ISU Functionalto join the Billing Applications Team. This is a full-time, permanent role working out of Edmonton, AB.
As an SAP ISU Functional Analyst,you bring a combination ofbusiness and technical skills to support EPCOR’s billing system. You will support day-to-day system operations including issue investigation, ticket resolution, and ad-hoc support.
You will also work on enhancement projects where you will analyzebusiness requirements, translatethem into functional and technical designs, and support the configuration of SAP ISU. The Billing Applications team also support testing when needed for enhancements projects.
What you’d be responsible for
Working with business stakeholders to understand their needs, defining business processes and requirements, and creating functional and technical requirements.Configuring SAP ISU modules based on business requirements to support business processes and operational needs.Investigating business and technical issues and resolving assigned support tickets.Addressing incidents and defects attentively based on priority.Maintaining system documentation so all configuration and processes are clearly and concisely documented.Performing unit testing on configuration work and assisting with Integrated System Testing when needed for larger initiatives and projects.Contributing to enhancement projects by bringing expertise in requirements, effort estimation, configuration, documentation, and testing.Bringing improvement opportunities to the Billing Applications team to drive continuous process improvement and system performance.What’s required to be successful
Completion of a Degree in Data Analytics, Data Science, Computer Science, Management Information Systems, Business Technology Management, or a related fieldor a Diplomain Computer Engineering/System Technology from a recognized post-secondary institute is required.4+ years of directly related experience with IS applications, business, functional, and/or systems analysis.
Candidates possessing less than the required years of experience may be considered in a developmental opportunity position.SAP ISU Module experience and expertise strongly desired.
FICA module experience is preferred, other modules such as Billing, CRM, Market Transactions, Reporting, Open Text, etc. are an asset.Development experiencedesired; ABAP nice-to-have.Experience with large, complex, mission critical applications is desired.System configuration and SDLC experience is desired.Business process knowledge and experience in the utilities industry is desired.As a successful candidate you will be demonstrating strong problem‑solving abilities supported by clear, effective communication and a collaborative approach. You will be bringing a strong work ethic with keen attention to detail and a genuine willingness to learn and grow. You will be navigating changing priorities with adaptability, while building and maintaining positive customer relationships by leveraging your interpersonal skills to deliver a high‑quality experience.
Other important facts about this job
Jurisdiction: CSU
52
Class: IT2/IT1
Wage: IT2 starting at $56.15 per hour; developmental (IT1) starting at $51.42per hour
Placement based on qualifications, credentials and experience; final wage and step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.Hours of work: 75 hours biweekly
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