Job Description & How to Apply Below
- Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience:
1 year to less than 2 years - Computer programming/programmer, general
- Computer science
- Network and system administration/administrator Work setting
- Computer hardware or software retailer/wholesaler Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Do you have the required certifications listed in the job posting? Employment terms options
- Shift
- Morning
- Day
- Weekend Health benefits
- Dental plan
- Health care plan
- Vision care benefits
- Work Term:
Permanent - Work Language:
English - Hours:
30 to 32 hours per week
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