Manager, Talent Strategy & Human Resources Operations

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Title:

Manager, Talent Strategy & Human Resources Operations

Job Type:

Permanent / Full time

Job Location:

Edmonton, Alberta

Manager, Talent Strategy & Human Resources Operations

Employee & Corporate Services

Edmonton, Alberta

Permanent, Full-Time Position

People are at the heart of everything we do.

If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

Step into a role where you can make a difference. Consistently recognized as one of Alberta’s Top Employers and employing a diverse workforce of over 2,200 individuals, Workers’ Compensation Board – Alberta (WCB) is the independent operator and administrator of the province’s Workers’ Compensation Act. WCB-Alberta provides protection for more than two million workers and over 159,000 employers, delivering benefits and services that support recovery and return to work.

How you’ll make a difference:

Reporting to the Director, Human Resources, as a strategic, innovative business partner, the  Manager, Talent Strategy & Human Resources Operations , provides leadership to a team of professionals who deliver high‑quality, people‑centered HR services. The manager works closely with leaders across WCB‑Alberta to align people strategies with operational and organizational priorities. You will champion modern HR practices, support innovation and organizational effectiveness, and ensure HR operations remain aligned with legislative requirements, collective agreements and evolving workforce trends.

This is a role for someone who thrives at the intersection of  strategy and execution : a leader who modernizes how work gets done, brings forward evidence‑based recommendations and partners with business leaders to translate operational needs into practical, forward‑looking people solutions. We are committed to fostering a respectful, inclusive and high‑performing workplace where employees can do meaningful work that makes a difference for Albertans.

Your responsibilities:

Lead and evolve modern HR operations and recruitment services focused on the leader and employee experience.

Act as a trusted advisor and drive process improvement and service optimization across HR programs, leveraging data, workforce insights and best practices.

Build, coach and empower a high‑performing HR team that delivers responsive, solution‑focused services aligned with organizational needs.

Provide expert guidance on complex employee relations matters, balancing risk, fairness, legislative compliance and organizational values.

Shape attraction, retention and workforce strategies that anticipate future skills, labour market trends and evolving ways of work.

Oversee recruitment and leadership hiring strategies that are efficient, equitable and focused on securing high‑impact talent.

Strengthen leader capability through targeted training, coaching and practical tools that enable confident people leadership.

Ensure HR strategies, policies and practices are integrated with corporate objectives and deliver measurable business value.

Work as part of a departmental and divisional leadership team to support our strategic focus on people and culture.

Your skills and experience:

University degree or diploma in Business Administration or Human Resources Management.

Chartered Professional in Human Resources (CPHR) designation (required).

Asset designations include CEBS, CCP, or RPR.

Minimum seven years of progressively responsible HR experience, including recruitment, employee relations, labour relations and performance management.

Several years of people leadership experience, supported by leadership or supervisory training.

Experience with HR systems is essential;
Workday experience is an asset.

Proven ability to build and lead…