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Guest services manager

Job in Edmonton, Alberta, Canada
Listing for: Edmonton Hotel and Convention Centre
Full Time position
Listed on 2026-01-25
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner
Job Description & How to Apply Below
  • Education:

    College/CEGEP
  • Experience:

    2 years to less than 3 years
  • Tasks
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
  • Work Term:

    Permanent
  • Work Language:

    English
  • Hours:

    30 to 40 hours per week
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