Quality Improvement Coordinator Job Edmonton area,Alberta Canada,Healthcare

Salary Range

A2-II $33.85 - $45.14

FTE

1.0 FTE (full-time no end date)

Start Date

March 9, 2026

Location

Edmonton Community Health Hub North and Physician Clinics

Program Overview

The Quality Improvement Coordinator (QIC) is the point of contact for all non-clinical interactions between the Edmonton North Primary Care Network (PCN) and an assigned group of member primary care providers and the teams they work with at their clinic. This role works in collaboration with all PCN departments to provide the best service to member physicians and their clients.

This role is based out of the Edmonton Health Hub North location and includes travel to clinic offices. This role is eligible for a hybrid work model.

Position

The QIC builds strong relationships with member physicians and clinic staff, increases PCN program awareness and uptake, and ensures all member issues related to the PCN are addressed in a positive, timely manner. Working under the Medical Home model, the QIC employs principles and tools related to quality improvement and practice facilitation to assist primary care providers to improve efficiency, access and clinical care delivery in alignment with PCN supported quality improvement initiatives via education, coaching and skills training opportunities.

Report to

Manager, Quality and Community Engagement

Education

Two (2) to four (4) years of post-secondary education is required

A Degree in a health or education related discipline is considered an asset (e.g. healthcare, education, business, communications and marketing)

A combination of education and relevant experience will be considered

Experience

Five (5) or more years of relevant experience

Knowledge, understanding, and skill in delivery of adult learning principles, change management and project management is an asset

Intermediate to advanced Microsoft Office suite experience (Word, Excel, Outlook, and PowerPoint)

Skills

Ability to communicate in a clear and concise manner in addition to being able to identify the most appropriate method of communication

Build trusting relationships with internal and external partners

Ability to organize time, multi-task and set priorities to meet various deadlines and maintain a flexible schedule

Able to work with minimal supervision, organizational skills and ability to prioritize

Strong follow-through and attention to detail

Strong listening, problem solving and critical thinking skills

Application

Please forward your resume with cover letter via our website:

Dated

January 20, 2026

Days/Hours of Work

38.75 hrs/week.

Closing date

February 1, 2026

PLEASE NOTE:Employment is contingent on a successful current Criminal Background Check and References.

The Edmonton North Primary Care Network offers competitive salaries and an excellent benefits program. While we appreciate all interest in our posted positions, only those chosen for an interview are contacted.

Equity and Diversity are essential to our organization. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the Alberta Human Rights Act, including sex, sexual orientation, gender identity or expression, racialization, disability, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.


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