Services Manager, Stores
Job in
Edmonton, Alberta, Canada
Listing for:
Sephora
Full Time
position
Listed on 2026-01-19
Job specializations:
-
Beauty/Hair Styling
-
Management
Job Description & How to Apply Below
Date:
Jan 18, 2026
Location:Edmonton, AB, CA, T6N 1N5
At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.
As our next Beauty Services Manager at Sephora, you will manage the Beauty, Skincare, and Fragrance Studio within your specific Sephora store location. You will spearhead the strategy for our 1:1 paid client services, such as make-up applications and skincare services. Our Beauty Services Manager also owns the innovation and execution of classes and events held within their Sephora store in collaboration with our brand partners.
This role will focus on the coaching and development of the Paid-Service Beauty Advisor team to ensure they are qualified to deliver a tailored beauty or skincare experience for our clients. This role reports to our Store Director and leads a team of Beauty Services Leads, Coordinators, and Advisors.
What youll be doing as a Beauty Services Manager at Sephora
Beauty Studio Management. Manage the daily operations at the Beauty, Skincare, and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio is adequately trained to effectively manage the Studio and drive services on a day-to-day basis.Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients in providing an elevated in-store experience.Client Experience. Manage the Online Reservation system, including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services while ensuring an efficient client check-in process and the management of testers and supplies.Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize client learning and store sales opportunities.Training & Development. Manage the development and certification process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on stage.Wed love to hear from you if
You have 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.You have a proven track record of coaching a team to company expectations and have a passion for training, development, and education.You are entrepreneurial at heart and have a history of generating business or executing events that create a meaningful connection with your community and/or clients.You have excellent time management skills that extend to your team and their efficiency.Bonus points if you have a passion or background in make-up artistry or skincare services.We know that when reading job descriptions, sometimes you can check every box, and sometimes you feel so close to what a company is looking for but are missing 1 or 2 criteria. At Sephora, we like to be outside the box, so if you feel that you might be missing a few of the requirements but have transferable experience within your career journey- we encourage you to
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